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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They scheduled service quickly. I didn't have to wait weeks (like with the former company.)
Business response:
Thanks for letting us know everything is working out for you!
i am happy with AHS. I had experience with other companies before, where customer support had room to improve. I am with AHS for the last several years and am happy to stay for even longer. The team is good to listen to you and adopt your requirements and uniqueness, if you like to work with a specific contractor you can with providing a strong reason justification. thank you!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
AHS did a quick and good job having my microwave assessed and replaced. The installation did not happen because company that delivered would not hook up external exhaust. The microwave replacement had external exhaust as the original one did but the delivvery folks said "they do not do that" so I had to go through the expensive and time to hire someone who did.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I expected more to be covered. The service was excellent, but I didn't expect to be paying out of pocket for things that I thought was covered.
Business response:
Hi Stephanie, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Excellent response, follow-up and solution to issues
Business response:
Hi Carla, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
AHS has supplied very good service. Their appliance Tech was quite knowledgeable. While their communications are frequent, sometimes the info is too brief. Otherwise I'm good.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent contractors. They respond quickly and efficiently
Business response:
Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Everything, the service, the length of time to have the problem fixed
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Good services, speedy service and satisfying service
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,931 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.