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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,041 reviews
Brigitte Richards's profile image
Brigitte Richards 
2 years ago

I got immediate answer to my request when I completed an online claim 

Business response:

Hi Brigitte, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

KAYE's profile image
KAYE 
2 years ago

American Home Shield is the best home warranty compay that I have dealt with. The majority of the time claims are approved and handled quickly and professionally. They always follow up to be sure I am happy with results. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

FAYE's profile image
FAYE 
2 years ago

I only have a small amount of experience at this point. Although I am impressed, I believe it is possible over time to see even more positive interactions. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ANDREW's profile image
ANDREW 
2 years ago

Good service, but they are not always aware of what has transpired when repair is attempted. Also, l was charged for a service and AFTER the service was complete, that's when l was notified for my permission to complete, they asked me after l was billed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience. 

Joel Curry's profile image
Joel Curry 
2 years ago

They are very responsive and easy to work with. The process is simple and fast. 

Business response:

Mr. Curry, Hey Joel, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out. Sincerely, Mariah 

HEATHER's profile image
HEATHER 
2 years ago

It's easy to request a service on-line and service is scheduled quickly. 

Business response:

Hi Heather, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

R's profile image
R 
2 years ago

Everything is made user friendly and they have made it easy to file issues and fix the problems in a timely manner 

Business response:

Hi R, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frances's profile image
Frances 
2 years ago

How quickly they respond. Also the great people they send out. 

Business response:

Frances, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Carl W. Baughman's profile image
Carl W. Baughman 
2 years ago

Great service problem fixed. Thank you. Have a great day 

Business response:

Hi Carl, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,041 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.