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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,888 reviews
BRIAN's profile image
2 years ago

So far my experience with AHS has been very positive. Both service requests that I have submitted have been resolved in a timely and professional manner. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Hitesh's profile image
2 years ago

Accessible and also very professional service. . 

Business response:

Hi Hitesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

michelle tan's profile image
michelle tan 
2 years ago

My request services has been excellent until the last company to come fix my service wasn't as responsive after the job. He said he would call since he couldn't fix it. I asked them for a estimate if they were to fix my problem, they didn't reach out to me. American shields did not update me either. I tried to reach someone one. They helped the best way they could, but I wasn't satisfied with the way it was handled. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Ricardo Ortiz's profile image
Ricardo Ortiz 
2 years ago

I have used this company for over 5 year, excellent customer service. I recommend it to everyone we know. It is simply the best. 

Business response:

Hi Ricardo, Your feedback to American Home Shield is more than appreciated! We strive to make every experience exceptional, and hope you continue to enjoy the coverage we provide! 

STEVEN's profile image
2 years ago

Good company, they make sure your claim is handled on a timely manner. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Bob Dawdy's profile image
Bob Dawdy 
2 years ago

Fair service. Kind of pricey. Been a good service to us. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Karen Wooten's profile image
Karen Wooten 
2 years ago

Home shield has always been there when I need them. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

S fulton's profile image
2 years ago

Each issue is resolved every time I've had to call. Also, AHS just replaced my refrigerator. 

Business response:

Hi S, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Sami Khawatmi's profile image
Sami Khawatmi 
2 years ago

They always take care of my needs in a timely manner. 

Business response:

Hi Sami, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.