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3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Given the time of year, response time is was excellent. Replacement part came quickly, and install was quick and easy.
Business response:
Hi Mary-Ellen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They are very responsive to.their customers needs.
Business response:
We're glad to hear your experience went well.
We call they are always there no matter the time or problem!
Business response:
Thanks for letting us know everything is working out for you!
We are new homeowner's - having been in this house for 2 months now, American Home Shield has been great at the appliance issues we have had; however, when our furnace went out (during the coldest temps ) we fought with American Home Shield and got the run-around from the company they sent us. Having to have a tech sent out 4 times and American Home Shield said it would be an additional week to get a 2nd company out for a 2nd opinion. Then we get told that American Home Shield wouldn't recognize any "outside help from their ... read more
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
My family has special health issues and AHS was very accommodating. I was very impressed with the service provider they sent to work on our heating issue.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They were on time and very Knowledgeable on what was wrong. Even came right back when requested to recheck
Business response:
Hi Dorothy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
The company they sent to do the work had to be called back at least twice.
The monthly service fee is expensive but I have to give the representative credit in the retention department for working with me
Business response:
We're glad to hear your experience went well.
Quickly found a professional to fix my dishwasher and approved the new parts fast as well.
Business response:
Hi Earl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.1 star rating with 143,000 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.