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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,875 reviews
Sami Khawatmi's profile image
Sami Khawatmi 
2 years ago

They always take care of my needs in a timely manner. 

Business response:

Hi Sami, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Lee Anne Wright's profile image
Lee Anne Wright 
2 years ago

Daniel from Mays was excellent. Very professional, timely and polite. Best company AHS has contracted. 

Business response:

Thanks for letting us know everything is working out for you! 

Alexis Nepomuceno's profile image
Alexis Nepomuceno 
2 years ago

Good customer service and follow through on projects. 

Business response:

Hi Alexis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Sandra Berry's profile image
Sandra Berry 
2 years ago

professional and informed me of how to care for my frontloader on a regular basis. 

Business response:

Thanks for sharing your positive feedback. 

Gary Souris's profile image
Gary Souris 
2 years ago

We've always received great service from AHS! We purchased a new home & it came with an annual service with another home warranty company. We used it once for a stopped up drain and had very poor service as it took over a week for a plumber to clear it. 

Business response:

Your feedback is greatly appreciated. 

Georgette Thompson's profile image
Georgette Thompson 
2 years ago

Overall, I really like AHS. I have it on two houses and it has been very helpful over the years with only a few irritating issues along the way. Last year I had two issues. One was my air conditioner went out during 100° plus heat wave. I was told that it would be seven days before anyone could come out. I made an appointment and I called back to see if there was another vendor we could try and the gal ended up deleting my request so after seven days I called to find out where the person was and they said that the order was ... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Scott Bragg's profile image
Scott Bragg 
2 years ago

Ease of use, prompt response and resolution of problem. 

Business response:

Hi Scott, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Neil Johnson's profile image
Neil Johnson 
2 years ago

AHS communicated very well throughout the whole process. They replaced my old AC unit with a brand new one. Very satisfied! 

Business response:

Hi Neil, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Ryan Bell's profile image
Ryan Bell 
2 years ago

Love the support! AHS has saved me a lot of money on repairs! 

Business response:

Hi Ryan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,875 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.