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3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS was fine, the website claim system worked smoothly. The vendor, GE, was very disappointing, but I think that was because of the holiday.
Business response:
Rebecca, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
AHS is reliable, quick, and responsive. They send out professionals who are always happy to help. They are very knowledgeable in their area of expertise.
Business response:
HI Rasheena, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Always quick to respond. Selected good companies to do the work.
Business response:
Hi Gregory, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Reasonable appointment time and excellent communication. Increase in annual fee not happy with
Business response:
We're glad to hear your experience went well.
American Home Shield responded to the issue I had very fast and I appreciate it. Q.
Business response:
Hi Quan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
So far my experience with AHS has been very positive. Both service requests that I have submitted have been resolved in a timely and professional manner.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Accessible and also very professional service. .
Business response:
Hi Hitesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
My request services has been excellent until the last company to come fix my service wasn't as responsive after the job. He said he would call since he couldn't fix it. I asked them for a estimate if they were to fix my problem, they didn't reach out to me. American shields did not update me either. I tried to reach someone one. They helped the best way they could, but I wasn't satisfied with the way it was handled.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I have used this company for over 5 year, excellent customer service. I recommend it to everyone we know. It is simply the best.
Business response:
Hi Ricardo, Your feedback to American Home Shield is more than appreciated! We strive to make every experience exceptional, and hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.1 star rating with 140,045 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.