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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I rate AHS 4.5 stars. They abide by their agreement and don't try to weasel out. If they cannot fix it, they will replace it with a comparable item. We have used AHS for several years. In that time they have replaced our refrigerator, a standard water heater and a tankless water heater, our garbage disposal, our microwave, our hot tub blower, and they have done several plumbing repairs and other appliance repairs. Our only complaint is that it can sometimes take a while to go through the repair and then replacement process.
Business response:
Your feedback is greatly appreciated.
Excellent service, make sure the job is done right!
Business response:
Hi Kimberly, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Easy to work with, thorough, friendly, cost effective
Business response:
Thanks for sharing your positive feedback.
Arrived promptly on short notice and got my electricity and refrigerator working well again
Business response:
Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They gained my trust because they have expeditiously fixed my appliance problems.
Business response:
Hi Josephine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Had no problems with the on line service I have received
Business response:
Your feedback is greatly appreciated.
They always send the most profession contractors to my house.
Business response:
Thanks for letting us know everything is working out for you!
They have been responsive and timely to work to get the problem we had resolved.
Business response:
Hi Sheila, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
American Home Shield service is outstanding!!!! The call center was polite and professional.
Business response:
Hi Kevin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.8 star rating with 95,871 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.