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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've had to make 3 claims since purchasing this home, and AHS have repaired or replaced our appliance. I am very thankful for our AHS policy.
Business response:
Your feedback is greatly appreciated.
Technician was very knowledgeable and professional. Explained the problem and fixed it.
Business response:
Hi Martin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Premiums are always going up! I've waited for a credit for some time now.
It's was easy to open a request and appointment online. The plumber came in as scheduled, the entire process was smooth
Business response:
Thanks for letting us know everything is working out for you!
Team is very prompt and helps ontime. Coordinates with technicians very efficiently.
Business response:
Hi Tim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
AHS had a service provider lined up quickly and the service provider showed up on time and handled our issue
Business response:
Thanks for letting us know everything is working out for you!
Quick to approve claim and assign someone to fix the problem
Business response:
Thanks for sharing your positive feedback.
I rate this last experience as a 1 but gave a three because I have had good experiences in the past. This time they were unable Unable to assign my repair to a contractordo t have enough HVAC contractors In My are, took me calli g to get a hold of a supervisor to discuss my issue. Would love to pass my concerns to senior management verbally, but I know that no one will call me.
They were quick to respond and had an appt for me with the best Heating Company who were prompt and very dedicated to getting our heat running again.
Business response:
Hi Judy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,888 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.