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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Efficient, professional and helpful. They call in a timely manner, let you know when they will arrive. They fix the problem and make sure all work is correct and completed.
Business response:
Hi Kelly, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
They always send professionals to do the job.
Business response:
Hi Prince, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
They had a company here in 24 hr, witch was a big deal I live in AZ and it was my air I had problems with . 100 degrees out side 90 in side I need help fast and they were right on it.
Business response:
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Service when needed. I really do appreciate the workmanship of the employees.
Business response:
Your feedback is greatly appreciated.
I have received excellent service on my maintenance request for the HVAC unit. Even repairs that were required after servicing were taken care of seamlessly. My only complaint is that I wrote to the company twice regarding an expensive repair that I paid out of pocket, and I never received any response from the company. Even if the news was to be not in my favor, I was disappointed to not ever receive communication back from AHS.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
This program could be very helpful at times however be prepared for the stress of dealing with multiple contractors until you find the right match
Business response:
Hi Greg, Thank you for sharing the news about your repair issue. I would be glad to speak with you to further assist.
We love the fast response that we get. Sometimes we had to wait for parts but that’s just the way it goes.
Business response:
Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like the customer service the ease of scheduling repairs and not having to look for contractors. There is nothing I do not like
Business response:
Hi Tomas, Thank you for providing us with feedback about your AHS customer service experience! I hope you continue to enjoy American Home Shield and the coverage we provide.
Very easy to obtain claim service. Recommended contractor was on time and corrected problem quickly.
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.