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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I liked the service, but the provider did take a long time to get back to me with service. We had to wait many days for someone to come to our home, as we live in a rural area. Once they did come, the service was excellent. When replacing the water heater, the provider did reach out and I was not able to return their call promptly and my water heater was cancelled. They did reorder and now I have a new one.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Although the technician assigned to our case had a medical issue which delayed our service, once a technician was able to assess our situation it was resolved quickly and professionally
Business response:
Your feedback is greatly appreciated.
i was having difficulties and i reached out to AHS and they got the job done.
Business response:
We're glad to hear your experience went well.
They were very prompt and professional in their service.
Business response:
Hi Sue, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had an American Home Shield residential warranty on a previous residence. The premium was a fair price and the comprehensive protection provided peace of mind. American Home Shield always provided quick and courteous response to any concerns I had. I recommend them wholeheartedly.
Business response:
We're glad to hear your experience went well.
Not happy that we went from paying $48 to $64 a month without any notice or a choice to continue the plan
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Some service requests are handled better than others. The companies used by AHS are shady companies with poor communication skills and very limited appointment windows.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Our AC broke on Monday evening and they got it fixed within a week. Marcus/Tyler the technicians were respectful and quick! April the dispatcher was very accommodating and got the techs out quickly!
Business response:
We're glad to hear your experience went well.
My experience with American Home Shield was handled very quickly and satisfactory. Te service people that came to my home were professional and courteous. When they couldn't repair or find a replacement for my ice maker the company called me with several offers. After I made my choice the company made the arrangements and had my new refrigerator delivered.
Business response:
Hi Dorothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,049 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.