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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some service requests are handled better than others. The companies used by AHS are shady companies with poor communication skills and very limited appointment windows.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Our AC broke on Monday evening and they got it fixed within a week. Marcus/Tyler the technicians were respectful and quick! April the dispatcher was very accommodating and got the techs out quickly!
Business response:
We're glad to hear your experience went well.
My experience with American Home Shield was handled very quickly and satisfactory. Te service people that came to my home were professional and courteous. When they couldn't repair or find a replacement for my ice maker the company called me with several offers. After I made my choice the company made the arrangements and had my new refrigerator delivered.
Business response:
Hi Dorothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Everything done in a timely fashion , service company called within that day and appt made with the next day
Business response:
Hi Sheila, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Cause the fix was quick and professional
Business response:
Hi Thom, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
My problem was resolved in an efficient effective way.
Business response:
Hi Sherri, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
We have always had good experiences with American Home Shield.
Business response:
Thanks for letting us know everything is working out for you!
Whenever my Husband & I have had an appliance stop working properly, AHS sent repair technicians to our home to either repair or recommend replacement without a lot of runaround & excuses
Business response:
Your feedback is greatly appreciated.
They respond quickly by get a technician over as fast as possible. All the technicians were respectful and professional. AHS personnel were involved in resolving my issues..
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,772 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.