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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,721 reviews
Nancy Roberts's profile image
Nancy Roberts 
2 years ago

Timely addressing of my problem, politeness, knowledge, patience with my low tech abilities 

Business response:

Hi Nancy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Deborah C Weber's profile image
Deborah C Weber 
2 years ago

Everyone has always been very efficient and pleasant to work with. 

Business response:

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with efficient repairs. We hope you continue to enjoy the coverage we provide! 

Calvin Thigpen Jr's profile image
Calvin Thigpen Jr 
2 years ago

From the get go I had horrible experiences, , Maria E from retention dept treated me well. She took care of me 

Business response:

Thanks for letting us know everything is working out for you! 

Terrence R Woolman's profile image
Terrence R Woolman 
2 years ago

Prompt service and responsive to requests 

Business response:

Thanks for letting us know everything is working out for you! 

Keith's profile image
2 years ago

Professional and timely and very knowledgeable 

Business response:

Hi Keith, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Robert G Fisher's profile image
Robert G Fisher 
2 years ago

Always professional, immediate call from local pro to set date and time. They are also very professional and search out cause, and make repairs quickly. 

Business response:

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dave Wissmath's profile image
Dave Wissmath 
2 years ago

The gentleman sent out knew what was wrong right away and fixed it. I just thought it odd that AHS didn't contact a service closer to my residents. 

Business response:

We're glad to hear your experience went well. 

RANDY Stoehr's profile image
RANDY Stoehr 
2 years ago

This company went out of its way to get our repairs made in a timely manner. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kim Gathers's profile image
Kim Gathers 
2 years ago

I have only had one issue with submitting work orders and it was resolved after further investigation of reviewing the recording 

Business response:

Hi Kim, Thank you for your feedback! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,721 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.