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2018 156th Avenue NE, Suite 100 Bldg. F, Bellevue, WA, 98007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had such a great experience working with Gina and her team, and would recommend them without hesitation to anyone who is looking for hands-on, honest support in their mortgage. Being first time home buyers, we had to very quickly learn a LOT of new vocabulary and process, and thanks to Gina and Jordan we felt at ease through the process and never pressured or neglected. We couldn't be happier, thanks Gina!!
Kenton and his team were very helpful navigating through the home buying process for the first time. He provided multiple pre-approvals the same day, which was important in this fast paced market. He was also available after hours and weekends for questions/requests. Final loan breakdown was very similar to pre-approval, so no major surprises!
Kenton and his team at American Pacific Mortgage were great through the entire house buying process. We ended up needing several different pre-approval letters for different properties and contingencies, and each time we got the help we needed within the same day. We watched many of the videos and tutorials along the way. They were helpful, as first time homebuyers, in understanding the process.
Kenton and his team are amazing! The process of purchasing our first home in 2020, and now our refinance was seamless! Their app and website for tasks to complete were very user friendly. When we didn’t understand something, the time was taken to explain things to make sure we were comfortable to continue moving forward. Very professional, kind, communicative, and reliable. Thank you for all your hard work!
We started to search home in February 2022. My colleague shared Wendy's contact, and it helped us a lot to simplify all the processes of finding and buying the house that we wanted. It's easy to work with Wendy. She shares real expectations about what is going on with the market and the rate. She pinged us when it was required. She helped to find out the best solutions. We didn't almost spend our time on anything except collecting required documents. Also, she shared with us a real estate agent and an insurance agent (which ... read more
Gina's team saved us when we our previous lender had bailed, Her team was professional, timely and calmly helped us secure our loan exactly as we had originally planned.
Mark Swerland made the loan process smooth and comfortable. Financing a home was new territory for me as my late husband always handled our finances. But Mark answered my many questions and explained each step clearly, calmly, and patiently. His phone manner was always warm and friendly. Even after the loan process was finished and I had a question about where to send the first mortgage payment, he helped resolve the issue - something he didn't need to do. I can enthusiastically recommend Mark.
Communication was key for us during the home buying process and rarely had to wait for a response from Kenton and team. He was quick to answer our questions, but also offered us options we weren’t considering - options that likely saved us money.
That's exactly what I said to Misa when everything was said and done. Being first-time buyers in the USA, we were nervous about the process and what it would entail, and how long it would take. The whole process was seamless and effortless. Misa was professional, responsive, helpful and creative in the way she helped us make decisions. She organized everything and kept us in the loop. Super simple and efficient. I'd definitely recommend her!
Business response:
Che, thanks so much for the review. It was a pleasure assisting you and your family every step of the way!
American Pacific Mortgage (NMLS #944387) has a 5 star rating with 1,247 reviews.
American Pacific Mortgage (NMLS #944387) is closed now. It will open on Monday at 8:00 a.m.