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American Steel Carports Inc
- Metal Fabricators
- Kewanee, IL
About this business
ABOUT US More than twenty years ago, we installed our first carport. Thousands of buildings and millions of square feet later, our company and products are still standing strong. Our team is dedicated to serving you now and in the future. At American Steel Carports, we strongly believe in giving you a quality product at an affordable price.
Location details
832 N East St, Kewanee, IL, 61443, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This company is terrible. I ordered a carport and paid my 10% deposit and a month later I was informed that the price went up $1,400.00. They were still comparable in price to similar companies so I decided to order it anyway.I received a voice mail from the company asking me to call them so they can make sure my site was prepared and to make an appointment. I tried calling them for weeks and nobody from the scheduling department would answer their phones or call me back. I sent an email through their contact drop down on th... read more
Thursday, July 29, 2021 I should have been suspicious when the production period dragged on and on. Finally, my seller contacted the company and they explained that they were not ever informed that my lot was ready for installation. However, I was in his office the day that he called them and notified them that my lot was ready. A month later, I received a call on Tuesday saying that they installation crew would be at my location on Thursday. I had commitments on Thursday and Friday, so the crew came on Saturday. I was told ... read more
I ordered my carport in April it finally got delivered in July at 10:00 at night 13 hrs later than the delivery time it was missing the metal for the sides which I ordered and was able to show the receipt on my phone after talking to the boss I offered to pay for half and the other half when the side metal arrived they refused and loaded everything back on the trailer now customer service isnt doing anything to help me time for an attorney I guess. My advice is do not do business with American steel carports there is nothing... read more
I have been carrying this product at my dealership for 6+ years. I had an employee that came in and did well selling this product and they stole her from me and she stole my leads. Very unethical company as well as ***'s *************** in Decatur. The thief's name is *** *********. Do not do business with these people. If they will do this to the hand that feeds them, they will do this to you."
Absolute worst business I’ve ever seen run. Customer service is terrible and won’t listen to a customer. They will tell you they’ll be there a certain date and time and never show up. Not to mention there was over 10 beer cans in my trash can from guys supposed to be putting a building up. Prepare to be lied to and never be right in there eyes
I ordered a replacement door for a building they put up. Wrong size door. Told them and they won't give me my money back. they charge me delivery fee and a return fee for the wrong door they also backed up and broke my fence
I ordered 2 buildings (1 carport and 1 barn style building) for install at my commercial business in Oklahoma. They came and got the buildings up quickly, everything looked good, except the installer was missing 1 piece of 24 foot panel for our larger building. He asked that I pay (which I did) and he would send a note back to the company so they could send another installer with the panel to finish the job. This was 3.5 months ago, and I am still missing the panel!!!! I have called, emailed, called more (at least 8 times) a... read more
I rarely leave reviews but feel compelled to warn any potential customers of American Steel Carports of Joshua, TX. The design process was very good and they were helpful. However, once they got my $9k, that is when the customer service was nonexistent and the trouble started. The building leaked badly during the first rain. I immediately emailed Karen, my salesperson, with no response. After a week of waiting, I called and was routed to a lady who took my "complaint". She said they would contact me and arrange for someone t... read more
LOST ORDERS, broken promises, downright lies, terrible customer service & a wait FIVE times longer than stated, the product is good quality. But trying to actually get the product is a nightmare. We ordered a carport in person at the Mt. Summit, Indiana office on 8/21/2020 with Sean. We were told the carport would be installed within 4 weeks. We were very clear that we needed it before snow started falling. After 7 weeks of no communication, we called to check the status on 10/7/2020. No one could even find record of our ord... read more
Frequently asked questions about American Steel Carports Inc
How is American Steel Carports Inc rated?
American Steel Carports Inc has a 4.4 star rating with 848 reviews.
When is American Steel Carports Inc open?
American Steel Carports Inc is open now. It will close at 5:00 p.m.