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18200 Von Karman Ave, 6th Floor, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 05:00 a.m. to 8:00 p.m. | |
| Tue | 05:00 a.m. to 8:00 p.m. | |
| Wed | 05:00 a.m. to 8:00 p.m. | |
| Thu | 05:00 a.m. to 8:00 p.m. | |
| Fri | 05:00 a.m. to 8:00 p.m. | |
| Sat | 05:00 a.m. to 4:00 p.m. | |
| Sun | 05:00 a.m. to 4:00 p.m. |
Overall it's a good company. They're willing to explain if you don't understand, no matter how many times it takes, they're willing to explain.
I really don't know exactly what to think yet as it has been a rather short time. I would like a bit more contact for example to say things like we have sent this communication to your creditors, listing the creditors and the specific communication and date sent. In addition I would like to see any return communication from the creditor, perhaps set up in a grid form. There really needs to be good documentation provided all along the way. And with each grid a reiteration of the steps to be taken by the client should they be ... read more
they do what they say, kind over the phone
It's been okay. When I call them they're there to answer my questions and have good customer service. They're trustworthy.
Honest. They explain how the program works
Anytime I called they were really helpful, it was just kind of a hassle to call.
They did alright on part of it, but they didn't listen to me and take my advice since it was my stuff. They just weren't very helpful and most people I talked to weren't very knowledgeable. They always had to send me to somebody else. It ended up being a circus show every time that I tried to call and ask questions.
Customer service, knowledge, and accuracy
Americor made it easy to navigate my debt settlements, and provided me with all of the information I needed in a clear, concise, and timely manner. The staff at Americor are understanding, nice, and overall very professional. I knew from the moment I talked to the first representative to set up/apply for debt settlement that I was in good hands.
Americor has a 4.7 star rating with 30,344 reviews.
Americor is closed now. It will open tomorrow at 5:00 a.m.