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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never written a review for any company or service I have experienced, but I felt as though I should explain my terrible experience with this company, so no other customer has to deal with terrible customer service. Absolutely the worst customer service I have ever experienced. I reported a gas leak multiple times over the past year with no response. I paid an additional $527.53 for fuel that leaked out into the neighborhood. We rent two, one hundred gallon tanks on an annual basis from Amerigas. It would seem as thoug... read more
If zero, stars was an option, that’s what I would’ve chosen to share. ??WARNING ?? AmeriGas gives you zero service. Avoid them at all cost. Your pipes will freeze. No propane delivered to heat your home even when you contact them for a fill with plenty of prior notice and follow their instructions. They fail on all levels to deliver and/or provide any kind of customer service. They let my tank run dry 2 times in a row. Customer care call center employees in the Philippines read from a script and don’t care about anything to ... read more
We have had repeated issues with Amerigas. This year we scheduled a refill of our propane tank and the delivery guy came, said our tank was full, and left before my husband could go out to meet him. The tank was not full, but we were able to still use our fireplace. We tried to reschedule a new service. We were told that the delivery would occur between 20-26 Dec. The delivery came on 30 DEC with no call, email, text, or update for the new date. As the tank was now empty the delivery person left it disconnected. The calls we... read more
Amerigas is the worst! I was a customer for probably 10 years or more. Come to find out that they had been overcharging me for several years. I told them to come get their tank. They were charging almost double the going rate for LP gas. When I asked them why they were overcharging, they claimed they weren't. Basically they were overcharging by around $1,000 a fill. Needless to say, we have parted ways. There should be a lawsuit against them for knowingly overcharging their customers. And if Amerigas is ever your last resort... read more
This is the most despicable company I’ve ever worked with in my life. I own multiple companies through my private equity firm and have had a long career of building firms, always with customer experience first. It’s clear the clown car leadership at Amerigas doesn’t value this sentiment or taking care their loyal customers. We’ve been without propane for almost a full week despite being on an auto-fill schedule, left with no heat, hot water or ability to use the stove and critical appliances which when having newborns is eve... read more
Amerigas doesn’t deserve any stars they are simply grifters that take advantage of their customers! They showed up, unannounced to deliver 15 gallons of propane, left no proof of delivery then when I received a bill I see that they are charging more than double the price I have ever paid in the past and with their additional fees nearly $100 for 15/gallons! They are charging people 2-3 times the current rates! I called to cancel my service and they tell me we can lock in a rate @ $3.17 for the winter so I tell them that’s fi... read more
Very hard to deal with. Can’t keep invoices right. Customer service is not good.
Last year Amerigas charged me $200 to put a sticker on the tank that I own. After months of arguing with them that I didn't ask them to "re-certify" my tank and didn't agree to pay for that service, they finally let it go. In Oct 2023 they sent me a postcard promoting a $1.59 per gallon refill if requested by 12/8/23. So I requested a refill on 12/6. They said it would be filled by 12/13. It wasn't. I called on 12/14, spoke to someone in India I could barely understand. I was lied to and told that it wasn't delivered because... read more
Amerigas charged me $3.829 per gallon of propane. When I called MFA they gave me a price of $1.99 per gallon and Ferrallgas gave a price of $2.12 per gallon. I have written 3 emails to Amerigas requesting that they adjust their price to be more competitive with these companies but have gotten no response. Amerigas also charges me $135.00 per year for tank rental where as MFA charges $45.00 as I remember. This is a terrible company to do business with.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.