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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On November 18, 2023 I moved into my house on 11/21/23 I contacted AmeriGas via telephone as this is the only way to communicate with them. I was set up with an online account. On 1 1/24/23 I had propane delivered without the tank being connected. No knock on my door or ring at my doorbell to alert me they just left the paper on the steps. They can deliver propane without a person being home, but can’t connect it without someone home. On 11/28/23 there was supposed to be a scheduled technician at my home who never showed. I ... read more
This is theeee worst company I've experienced in my 50 years on this planet. For the past 12 months I have spent a total of 28 hours on the phone or through chat to try to be adequately provided service. Lack of propane deliveries during the peak winter months. A lack of any urgency. On 4 occasions Amerigas called me to give me a date for delivery in the winter months when my tank was less than 10% and never showed. My tank got down to 3% before they arrived. I spent nearly 4 weeks in January rationing propane to cook so tha... read more
Horrible. Quoted 1.69$ for propane per gal. Charged $2.22. Called 3 different times to get my second tank linked to my account. Failed all three times. Representatives put me on hold for over an hour then transferred me and that rep ended the call. Each time I call I am put on hold and it goes no where. Then asked to cancel account and they threatened me with over 400$ in early cancellation fees. Fees for the tank pickups and service fees.
I called to cancel my service with AmeriGas because I could not afford their price per gallon and fees. They made me wait a month for them to pick up their tank. Then they charge me $300 for the pick-up. I had a credit that they said that I lost to them. I would not or ever will promote or purchase anything with their name on it.
ALERT ! Driver of the Amerigas company servicing zip 93551 is a lier who told dispatch the emergency gas delivery we had ordered could not be delivered since "our gas tank was not hooked up" . This is obviously a lie since we are using the gas as I type this. what happens with this driver is that he is lazy and does not want to come up to our ranch so he tells dispatch lies. FACT IS that he never even came to our ranch. he never drove through the gate , and he never drove up the hill to the main ranch house. Amerigas reps st... read more
I wish I could give them 0 stars! We purchased and had placed and installed our tank when building our home in 2007 by a small local company. In 2015 Amerigas began delivering our gas. We never set up any service or plan with them. After about a year they started trying to charge us a tank rental fee. I would call in, 10 phone calls later it would be removed. I the last several years I never ordered fuel online because it forces you to sign a contract with them. This year I called in 2 months ago and cancelled my account as ... read more
I gave this one Star, because there’s no option for none. We had a 120 gallon AmeriGas rental tank filled, and a few months later found the tank empty. It’s important to note the propane is only connected to one appliance and it was never used during that time period. We reported the empty tank to AmeriGas and a technician was sent out to troubleshoot the problem. The technician found no leaks in our system but recommended putting in a new tank. Now we’re out $556.75 for lost propane from a defective rental tank, and they ha... read more
I purchased a new construction home in Fredericksburg, VA and AMERIGAS was sole provider for GAS services. I lease my underground tank from AmeriGas. Upon occupying the home an AmeriGas technician visited my home to make sure their system and tank was operating safely. I was charges over $200 for the service that I thought was a matter of business to ensure their tank was safe and not lekking. It's their tank and it's a new house. You would think they would underwrite the safety of their product before allowing a new user to... read more
We have become just another number in the cycle. The WORST service and getting in touch with a live person is almost impossible. Elderly parents in an old home with propane as the only source of heat. Almost ran out in the big freeze last year and here we are again; submitted order on 11/11 and after 18 days, today, still nothing. tank is almost at 15%. I have to give one star because you can't do ZERO or half.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.