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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If there was a negative star system, that's what I would choose for this company. They charge $2 more a gallon than anyone else and when you try to cancel they tack on numerous bogus fees. Their "support team" tells you that you can call in and have those fees removed once they post to your account, but after several phone calls, waiting on hold, and messages with them to remove the fees they don't go away. They waste your time and don't care about the customer or the experience. I would stay away from Amerigas if at all pos... read more
I filled up 2 weeks ago at 3.697 a gallon and in just a little over a week they sent out a flyer saying you could fill for 1.59 a gallon for existing customers who owned their own tank. I called customer service and they said there was nothing they could do about it. I think propane going from 3.697 one week to 1.59 a little over a week after most people filled their tanks is crap. I have bought my last gallon from Amerigas. (I had to pic a “star rating” it should be none but I was required to pick one. )
We had a crack in our propane tank in East Tennessee. They scheduled an appointment for November 1 to repair the tank and didn't show up for the repair. They sent a text confirming the appointment. However, come to find out, they didn't really schedule that appointment. Rather, they sent the text for repairs to be done on 11-1 to appease us. During our calls and pleas for help and documenting 23 calls and chats to Amerigas, we were told in writing to report our issue as a gas leak so we could receive help. Our calls were dro... read more
Absolutely the worst company to work with. We have had one of their empty tanks on the side of the road for more than 90 days. We've called and asked them to remove it before snow comes, at least 6 times. It has been escalated each time. Today I called and asked to talk with someone in the United States, so they can better understand our complaints. She told me, they have no one in the US to take my call.
They over charged me for a service they did not complete. I have been on the phone with them 5 times in the last 2 months. I will not pay for a charge that was not done. Talking with a foreign person each time who says they will take care of it! LIE! Never taken care of! I have asked them to come and get the propane tank. I have used this company for over 20yrs. Have paid my bill on time every invoice. Very displeased with Amerigas. Do not buy propane from the company.
Very unhappy with Amerigas. Called to let them know that I had a leak on their tank from the fill port and I tightened the cap to stop it. I received a call back from an emergency response employee and he stated that he was required to come out and check it out due to it being a leak. He showed up and couldn't even take the cap off the fill port. I took it off and the fill port re-seated and stopped leaking. Then I get a bill stating I owe $487 for services that I never requested nor were their service any good. Called to se... read more
Called im to become a new customer and after waiting weeks they finally came to fill the tank up. I checked pricing over the phone and in person with their employees but when I received my bill they are trying to add multiple random charges never disclosed to me over the phone! This company is attempting to overcharge me $200+ for absolutely no reason. Everyone I spoke to prior to receiving my bill never informed me of any fraudulent charges they planned to make. The gentleman that delivered the gas even confirmed with me be... read more
This company needs to be investigated for its business practices. The way they treat their customers is horrible. Customer service should be key to any business. As of today im moving to a new Propane Company that values their customers. Amerigas Stresses me out every time i have an issue.
Worst company ever!!!! They keep finding ways to charge more money and I haven't ordered propane in 2 years!
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.