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AmeriGas Propane
- Propane
- Johnson City, TN
About this business
Location details
3214 South Road St, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
25 years ago, when I first contacted Amerigas to have a propane tank put in to service my generator, I was very pleased with the ***** service. The nearest office to me was only 6 miles away in *********, and they sold me a good used small tank, filled it, and converted a gasoline generator over to a propane generator for me. Came out and checked it a couple of times. WHAT HAS HAPPENED TO YOU, AMERIGAS? Did you get bought out by China!?!? Now it is impossible to speak to a local office--"no walk'ins" at ANY of their offices.... read more
Local AmeriGas does not have a local office to resolve bill discrepancies. They have no higher-level employees to contact locally or in the *** that can help resolve billing issues. Customer *********** is in *****, and they gave me the run a round for three weeks. Unable to resolve billing overcharges. Worst customer service I've ever dealt with. The local office technicians did excellent work, but I would never do business with this company again.
Id give the MINUS FIVE STARS if I could. We switched to Amerigas about six years ago bc the other company was always goofing up the bill. An acquaintance recently recommended we leave Amerigas bc they are Way too high priced. After realizing his advice seemed wise, we called Amerigas to cancel our account with them and was just informed they charge $199.99 to come get your tank and another $99.99 for cancelling your account. No discussions, you wanna leave these guys, you pay. Through the nose. There are other great choices ... read more
When Amerigas' price for propane exceeded other businesses in the area our volunteer fire department decided to give our business to another company. We cancelled future orders of Amerigas propane on Nov 3, 2022 and asked them to pick up their tank on Jan 3, 2023. We made the same request on Feb 7, April 4 and May 19 of 2023. Each time we were told that we would receive a call in 3 to 5 business days and that the tank would be removed. On May 19 we were told there would be a removal fee of $149.99 and a technician fee of $99... read more
June 12, 2024 Dear To Whom It May *************** Number: On January 21, 2024, ********************** delivery worker accidentally overfilled my tank by 679 gallons. He wrote his name on the back of the ticket, so everyone knows who he was. I contacted AmeriGas, and they declined to come out and retrieve the excess gas. They assured me that they wont charge me for the accident and documented it in their system. Additionally, I discovered that AmeriGas was overcharging me. While propane prices in the area were $2.37 per gallo... read more
If I could give a zero I would.I called to cancel my service since I sold my house the response I had from somebody I could barely understand their English was do you want to dig it out? (the tank) or you wanna hire a third-party to do it for you.When I ask for the supervisor, she mentioned to me that they were giving me the option of doing either or so I can choose, which one would be, less expensive for me.What type of company provides such a lousy service, and after that, they simply hang up on **** am pretty sure theyre ... read more
Do not use this company!Set up a 3 year committment on a tank rental that was already on property. First time we asked them to service account, they locked our tank because it needed updates. We complied with a $125 fireplace ball value, then they returned and said it still was not working properly, needed more work. We never used propane again, but continued to pay for rental agreement incase of emergency.in 2022 we requested they remove tank, called and placed numerous orders on line. Multiple No Shows from Sept to Decembe... read more
Billing system cannot be trusted and customer service is terrible on helping resolve issues. We have written President of company to see if they can earn back our trust after being with them for over 20 years
I'd give this ZERO but not an option. We cancelled our account in 2021 and had an email that they would pick up the tank we were "renting". They never came until Feb of 2024! Now they are billing me for tank rental for 2 years. REALLY !!! I should be charging them rental on my property to store their tank. I called beginning of June - customer service and I agreed and he filed a dispute told me to check back ***** hours. I checked back 5 days later and nothing. I called again and they said - Oh the billing **** did not proce... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.4 star rating with 1,271 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.