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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I doubt ******* ***** will ever read this, but he has NOT "turnaround AmeriGas, including initiatives to return customer service centers to the ** and improve billing/logistics. A two week widow to provide gas? Nickeling and Diming the customers. It is outrageous that ********************** said that they were delivering gas and did not. Said there 6 year old tank was worth $1290, yet charged me $1460. Said if I didnt want the tank, I would cost $419 not to use it anymore and Id have to give them a 30 days written reason why... read more
On 1/17/26 I requested a fill up of my tank from Amerigas. My tank at the time read ~30%. On 1/20/26 the driver arrived to make a delivery. We received 2 invoices for that delivery. The first is for ***** gal, or approximately *****%. According to this invoice, I only had ***** gal or *****% left in my tank. That would mean I used between 25 gal and 35 gal, or 5% and 7%, in three days. Since my current reading shows my tank at 66%-68%, I have used approximately 14% in 31 days. That's 2.25 gal or
AWFUL AWFUL AWFUL Avoid at all costs. I have literally spent 4 days on the phone trying to get an issue resolved. There are many propane providers...Use someone else
I HAVE BEEN A LOYAL CUSTOMER FOR 11 YEARS. HOWEVER THIS VERY COLD WINTER HAS BROUGHT OUT THE TRUE COLORS OF THIS COMPANY. MY HOME IS 100% HEATED BY PROPANE. MY 1ST TANK WAS ON ZERO AND THE 2ND ON 10%. I BEGGED THEM TO UP MY DELIVERY DATE DUE TO 3 DEGREE NIGHTS AND POINTED OUT I DO NOT HAVE ENOUGH TO LAST TILL MY 3 WEEK DELIVERY. EVERYONE I SPOKE OVER THE COURSE OF THE WEEK IN THE COMPANY HAD A IT ***** TO BE YOU ATTITUDE AND REFUSED TO CHANGE MY DATE. THEREFORE THEIR TANKS ARE NOW DISCONNECTED SITTING FOR PICKUP. I AM BEING ... read more
If I could give zero stars I would. Have been promised delivery for The past week - have spent so much time on the phone trying to find out why I'm not getting my delivery only to be promised it will be here "tomorrow" now I'm dangerously low on propane and no delivery in sight. Will be switching companies. Stay away from Amerigas!
I called Amerigas on 1/19/26 to deliver as I was at 20% in tank . Scheduled the delivery between 1/27-1/30. I called on 1/30 as I hadnt gotten the notification for delivery and an ice storm was coming in and temperatures were going down to about 10 degrees . I was told they would be there by end of day but did not show up. Over the next 10 days I called 21 times and always got a foreign person that I could barely understand from a call center . I told them each time I was almost out and I have a special needs child and every... read more
AmeriGas has the absolute worst customer service in the ****** When calling, it is impossible to get someone who speaks proper english, their call center is in ****** and no one is capable of scheduling a pickup of their propane tank. I purchased my home over 8 months ago from an estate, and after monthly calls I am told every time that they need proof of the previous owners DEATH before they could make any notes and schedule a tank pickup. I will make sure to tell everyone in my area NOT TO USE AMERIGAS.
Amerigas doesn't even deserve one star. Price gouging would be an understatement. They filled 100 gallons of LP in early February at $4.899 per gallon. My neighbor had his filled at the same time by another company for $2.04 per gallon. So I paid over $300 more for the same number of gallons. Highway robbery. Switching companies as should everyone else.
This company does NOT deserve to have any customers whatsoever. Those they do have receive ZERO customer service. This is not to say that the actual service techs that have the unfortunate job of dealing with upset customers on-site are bad people. I'm saying that, you cannot talk to anyone that actually services your area, everything is handled overseas, nothing has ever been on-time (even though they give week long delivery or service periods), there is no coordination between departments, etc. The result is you, as a cust... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,141 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.