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AmeriGas Propane
- Propane
- Warrenton, VA
About this business
Location details
8356 Meetze Rd, Warrenton, VA, 20187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give a 0 rating, that's what it would be. As a new customer, I am NOT liking the experience thus far and I now see why they have a 1.2 rating! The customer service overall is TERRIBLE! I signed up as a new customer on January 14th and scheduled my delivery and was given a time frame between the 15th and 19th which is today. I was told I would receive a call a day before the delivery, which I haven't received, mind you of the delivery time frame and they arent open on the weekend. I've called a total of 3x today tr... read more
Absolutely the worst company I have ever dealt with. No local offices. Poor customer service due to outsourcing and not be able to understanding the people. They really could care less. We are to the point of digging up the tank and going with a local company that cares. Can not recommend them. Zero stars
We are a commercial account and have had ********************** for decades with no issues. They did not credit me with a payment I sent and I have been going around and around with them for 2 months now. The check cleared our bank account and they still refuse to give us a credit on the account for $53.86! They have now sent us to a credit collection company who I sent the information to, and it was suppose to be resolved and still I am getting late notices from them. Their Indian customer service is horrible they tell you ... read more
The worst customer service ever. You would be wise to use another service provider. I purchased a ten year old home in July of 2025 and AmeriGas has been the sole provider since the previous owner built the home in 2015, at which time Amerigas buried a leased propane tank. I have not been satisfied nor pleased with the service, and in trying at different times to resolve issues I have continuously been placed on hold, exceeding (3) hours of valuable time. This is far from any expectations I value in any business. Currently, ... read more
I ordered gas 14 days ago and they took my money as a new customer. I still don't have ********************, but they have my money. I called them 8 times, and 4 of those times was on hold an hour, so 4 hours of my life on hold...and I still don't have my propane delivery. If I could give them a zero I would. **************** is non-existent.
I purchased my 125 PropaNe gas tank from Amerigas over a year ago. The delivery guy during filling MY gas tank dropped the nozzle on my RENTAL tank and all the gas leaked out not 1 time but 2 times. They were a nightmare to get them to fix the issue they caused and replace the gas lost. I went to the **************** and filed a complaint then decided to buy my rental tank from them and no longer use them. Consequently I received a notice from Amerigas they were going to put a monitor on my tank and I refused. Told them I di... read more
Stay away! Patronize this company at your own risk. I have been waiting for a fuel delivery for two weeks. Only people you can talk with are in ****** and they are all so sorry for the inconvenience. Sorry but in January in ***** nobody needs sympathy! We need the fuel to be delivered when it was promised. Their excuse is icy driveway, meanwhile there is a construction working adjacent to the driveway and not one person has seen an amerigas delivery vehicle. I am now less then 5% fuel and still no answers or definitive deliv... read more
I am submitting this complaint to request assistance resolving an ongoing billing dispute with AmeriGas Propane, **** involving an account that has been fully paid and reconciled to a zero balance.Summary of the Issue After reviewing all invoices, billing transfers, budget plan adjustments, late fees, final account charges, and payment history, my AmeriGas account reflects no outstanding balance. Despite this, AmeriGas has failed to provide clear written confirmation that the account is paid in full and closed and has contin... read more
This is the worst company I have ever used. My husband and I have coined a new term in our house, called Americas rage! Its the most rage you will ever feel in your body. Its a level of rage that BOTH of us have only ever reached in dealing with this company. Its like experiencing every mad you e ever felt all at once. One time, they came within TWO. MINUTES. Of their deadline to fill. ANOTHER time, they left us on 0% for six days straight while continuing to tell us we were en route for delivery pending unforseen circumstan... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1 star rating with 1,077 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.