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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
for 8 years have had good service, zero problems. found out in December i need a fill up, was told that it would be 2 week wait time. I had auto fill. it took many phone calls for their service associates to understand that it was zero degrees outside and being a senior citizen it was an emergency. It took my daughter whom lives out of state to explain she would call the tv station to let them know that they did not care about seniors in bad weather. A nice man came one hour later and filled a partial amt to get me heat. aft... read more
Very poor customer service. They rejected my online order and no one knows who did it and why. They didn’t even care to inform us about it so we can work on it. Someone said she proceeded with the new order when I called but 10 days later nothing had happened. I just called and same answer. What kind of business is that when you have a big name? No one wants to take an accountability. This is what you get even after paying the high price for their product and no one can tell them anything ? This is not the third world countr... read more
We were customers with AmeriGas for several years, several months ago I canceled service and our entire neighborhood went with a new company. I continue to be billed even after everything was switched over seamlessly I thought. And I just recently had a conversation after I noticed a bill come through and I was told I owed zero thank God. I took a screenshot of my communication with them. Because today I just got a letter from collections. I have had to go through several times, and had bills corrected as I was being grossly... read more
AmeriGas is the WORST company to deal with. I was having trouble logging into my account, couldn't order a refill on my tank. (there are many more issues that occurred as well, my name being spelling wrong on my bill for months, unable to connect with customer service, no answers when calling, etc.) All of that being said, I decided to cancel service. While in the process of finding a new provider, an AmeriGas truck showed up, UNANNOUNCED, to collect my tank with over 40lbs of propane left in the tank. We were left for 4 wee... read more
Possibly the worst customer service ever. I have been purchasing their product at either Publix or Home Depot for years. Lately ever tank I exchange works one time. The next time I go yo use it the gas flow is very low and not enough to heat my grill. I change out the previous almost ne tank with another (same brand). That tank works well the first time; next time I go to use the grill, same problem. Over the past 6 - 12 months I have had to return them to the store for a new one; which the store pleasantly obliges, and I st... read more
I suspect criminal accounting practices. Several types of fraud; mail, email, telephone. Told account was at $0.00, then began receiving invoices, late fees. Charged over $160.00 for THEM to pick up THEIR tank on my property. The description on the bill reads: 'Other Adjustments' Called, asked, no further info. Then told account was closed, even though they're still charging late fees. Now collection company is calling. Never had a utility problem until Amerigas. Find out now there are no less than 4 Class Action lawsuits in... read more
This company is so unprofessional. They first promise free propane which I get the man made a mistake. After having to call multiple times for a delivery. Then I’m promised a discount for their error no discount. We switched companies since I’m constantly told I haven’t called them. We have called 7 times to get a tank picked up. I set a date and time no call no show. Call back promised multiple times for a call back. Here we are almost 2 months later and still no idea when they are going to pick up my old tank. Another prom... read more
They took 11 months to install my 500gal propane tank. 3 failed inspections, they charged me late fees for the duration as I refused to pay until the project was completed. They charged me $1000 over the estimate and that included service call fees to address the failed inspections. I had to contact a local news network to finally get them to finish the project. Worst company ever
Idaho Amerigas: I received a "top off" 7 days before I moved in to my new home. I received another bill for a "fill up" 21 days after I moved in. They say that I somehow used $521 worth of propane in 21 days. In order to "resolve" the dispute they need to send someone out for a leak test. The day they scheduled the test no one arrived and no one called. When I called in FOUR TIMES to get the bill removed for the gas not delivered, it was a cyclical nightmare. You must have a gas leak in order to dispute. But the gas leak tes... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.