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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had propane for my home since 2006, Amerigas purchased this account thru Heritage Propane and service even though the price has tripled for a man made product is in humane, I reported a gas leak in my rented tank from them on August 11, 2023 they took the tank quickly, the technician voiced that the COMPANY was prejudice against those in a mobile home and I should look for service elsewhere, but the tank should be returned by Monday August 14 or Tuesday August 15 2023, and that should give me time to look for another ... read more
I told them upfront I needed a 125 gallon tank because my property could not accommodate anything larger. They told me no problem. Site surveyor comes out and tells me they don’t have that size tank and haven’t had them for four years. He also confirmed that I couldn’t have the larger size that they do have because my property can’t accommodate it. Duh! Then they charged me $86 for the site survey to tell me what I already told them on day one! I disputed it successful with my credit card company who reversed the charge, the... read more
Just aweful, been waiting in them to remove a tank off my property for three months now and still waiting
Been charged multiple times when no one has even been to my house and I am suppose to be on will call. Takes about 6 months and 20 phone calls to get the charges reversed. Everytime I call they screw something up and will put in a service order and charge you when you are trying to get a service charge taken off since it was never requested and never completed. In the process of closing my account but they make it near impossible!
We are new customers of Amerigas & had our tank filled to capacity on May 26th. We then receive another bill on June 13th for a "tank pull from road" according to the invoice, which was not physically possible since our tank was already at capacity. I have called at least twice a week since the beginning of July, filed several disputes & every time I call they say it had to be rebilled & give it 72 hours. This has gone on & on, I even spoke with a supervisor who never returned my call after she was going to "look into it." I... read more
First of all, I am a senior citizen, on Social Security. So I, like many others, have to watch my spending. Amerigas is not a good company to do business with. The last few years, their rental rates have gone up and up. They are now charging me $203.00 for a yearly rental of two tanks. I was told that I would have to buy 660 gallons of propane per year in order to have no tank rental fee. (I use maybe 200 gallons per year maximum) Add to that the last time I bought propane from Amerigas it was ONE DOLLAR MORE per gallon that... read more
This is the worst American company in history. I've called this company so many times (even emergency) for them to pick up a tank. They scheduled the pick-up but would not show up. So UNPROFESSIONAL! When a driver finally came after months of several calls, he said he could not pick it up by himself. I called again several times (their customer service is in the Philippines). A 2nd driver came and also refused to take it!! Now this dysfunctional company sent me a bill for a 420lbs cylinder of almost $400.00 when I never orde... read more
Horrible company. I have been over-billed and have been calling to resolve it for over SIX MONTHS now. Each time the (overseas call center) representative tells me I am correct and they will get this taken off my bill. Only once in the last six months did it come off my bill only to have it pop back on again a week or two later. Each call is 30-60 minutes long, and no resolution. THEY ARE THE WORST COMPANY, BUT IN MAMMOTH LAKES I HAVE NO OTHER CHOICE, WHICH IS WRONG! Competition is good, companies act more responsibly when t... read more
Since centralizing their 'customer service' - absolutely nothing gets completed - zero 'customer service' - a bunch of 'scripted diaogue' from outsourced folks who either can't or don't follow through on promises of 'I understand, we will take care of that...'. I have been working with Amerigas for 3 months to get a refund and d'c an atrocious contract - locked in at $3.88/gal. price, when prices in my locale have been $1.59 to $1.69. DO NOT GET HOOKED into anything Amerigas. Maybe Amerigas should read these reviews - lots o... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.