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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service! Apparently service Representatives can quote you on a price of gas till a certain date and when you call back to order before the date they say "oh sorry we told you the wrong date and there is nothing we can do about it!" They can say what ever they want and no one is held accountable!
This is the worse company on the frigan planet. Customer service is horrible. i called to ask about a screwed up invoice...again, and the customer service rep.can barely speak English or understand what I am asking. They constantly screw up the invoices and have -0- common sense. I am sick of it and hate this frigan company with a passion.
Amerigas failed to change my credit card # after I gave it to them so, when they tried to charge my mo pmt to the old one it rejected. They cancelled my contract which had locked in my rate and increased my rate to the then current much higher one. I tried many times to tell them it was their fault to no avail. I decided to switch to a different company so had Amerigas remove my tank which had propane still in it. They double charged me a pickup fee. I told them to reverse the 2nd fee and that I would not be paying anything ... read more
Honestly wouldn’t even give them a 1 ??! Received a bill from AmeriGas when they should be owing us money. We cancelled our service in January due to horrible customer service and gas prices with them were extremely high. In February we started with our new company. We had a negative balance with AmeriGas when we cancelled and they were to pick up their tank and give us a credit from gas that was left in the tank and waive the rental fee. We received a bill that they filled our tank on May 10 ($1055) and that I called May 11... read more
Terrible service for communication. Sent email in April to not fill my tank until I did the pre-payment program. Got a response saying they received my request. Came to fill the tank before I got on the program. Now they will not honor my request because they say it is an automatic response from them. The local phone number still goes to the Philippines. Tried 10 different phone numbers and everything is in the Philippines. POOR SERVICE
1, The truck ran over my mail box and there was no response after i called. That happened the last time i called for gas. 2. I called to get my gas tank moved, three feet. So i am being charged $384.99. I have tried to talk with the representatives, who tell me that someone will get back to you with resolution but it never happens.
Amerigas is absolutely the worst business I have dealt with. The customer service is nonexistant. Do not use them. You cannot get deliveries. No one speaks english when you call. My entire experience with them has been negative. Now to get my tank picked up they have yet another fee to get it. Unbelievable.0 stars out of 5
Amerigas lies! and is totally impossible to deal with! As a new customer I was quoted a good price and told they would waive the safety check fee and dispatch fee - it was put as "our gift to you". Well they took their gift back. We own our tank and it has been in service for 13 years. When I got my invoice, both of those charges were on there totally a ridiculous $259.99. I called numerous times and emailed. When I would call I would get an overseas call center. When they called me, they sounded local. All promised to take ... read more
Terrible service! We have a rusted out 120lb above ground tank. Appointment was scheduled 6 weeks ago, no one showed up but we got text saying service was complete?? Called back to set up new appointment for today (7/26) and same thing…no show but text saying service was completed. We call back a third time, now being told they don’t have those tanks in stock? Why schedule appointments if that’s the case and never call saying job can’t be done. Without a doubt the WORST customer service I’ve ever had from any company
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.