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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This has so far been the worst customer service interaction(s) I have incur with the exception of a couple of helpful people who gave me some insight on what steps to take. The previous owner passed away in 2021. I called the company to find out if the tank was owned or leased. I was told owned. When the new owners move in I find out the tank was leased. I call and make an arrangement to pay for the tank and receive a bill of sale to give to the current owners. I give the bill of sale to the new owners. The automated system ... read more
Hello, not happy AmeriGas is double the price . I have under ground tank 27 years old. They wont sell the tank . Keep on voiding! me when I try to get a answer. Been a good customer for 23 years . they could have been a lot better company in my eyes .I might have to dig it up. Thanks AmeriGas Jerry R
This company should be ashamed of themselves for their poor business practices. Since trying to setup service to ending my service I have run into nothing but trouble. They tell you that they will be there at a certain time to start up your service you arrange to be there and they don’t show up. Then I call customer service (which is laughable) ask why they have not shown up for the scheduled appointment to tell me that it’s scheduled for a following week. (The middle of winter) so we wait until the following week and they s... read more
AmeriGas has extremely unfair business practices. Their billing cycles vary from 14-45 days. The company often "estimates" the usage. Then when they rectify the usage, the customer gets a "balloon" charge. The bills are difficult to discern between "Invoice Amount Due" and "Account Balance Due." Customer Service or Customer Advocacy Specialist is extremely poor. I was left on hold for 2 hours, tried 3 more times, put on hold and then gave up. The AG representatives can't figure out your bill either, so they drop the call or ... read more
This company overcharged me for services. When I called to complain they said they will refund me for the money they overcharged me. But I’m still waiting to get my money back. I have called several times and I have to explain over and over my situation. Every time ai call I get a different agent and so a different response. They always said I will get my refund in 7 days but it’s been almost 6 months and they still have my money.
Amerigas took over our account from Northern Propane and we used to receive a delivery once a year before April of each year at our weekend home at **** **** ***** ****** ******* ****** ** *****. This year, however, no delivery was made, only an invoice in February for tank rental, We visited our home during the weekend of July 8th and 9th and found that we have no gas at the kitchen stove and no hot water. I checked the tank and found it to be empty. I tried calling Amerigas and they are closed. On Monday, July 10th I calle... read more
Total NIGHTMARE. In May we were totally out of gas, they could not schedule a refill. I paid to get their tank removed. They FALSIFIED my account by adding charges saying I purchased the tank. Told Amerigas to get their tank sitting on my front lawn. Over two months later - and over 50 phone calls and 20 emails. It is still there. An eyesore and I cannot mow my yard. They cannot stop the automated billing. I have a witness, from another company, when I was on the call for more than an hour to get them to schedule gas and nev... read more
I don’t think they deserve one star!! All this company cares about is making money!! Not their customers!! There always come up with something new. Oh Dear customer your system needs a new part or a field supervisor need to have a look at things. But it’s just another reason to charge you!! Charge you!! Charge you!!
AmeriGas billed me twice to install a propane tank. I spent months trying to get the charge corrected and even though several AmeriGas employees said they could see the problem, none of them could resolve it. They repeatedly charged me ‘late fees’, even though I had already paid all the correct charges. To stop the harassment, I just paid them off and now buy propane from another company. AmeriGas is the worst company I have ever seen and I wish I had never contacted them. AmeriGas sells a vital product, but they think they ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.