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Andy Mohr Nissan
- Car Dealers
- Indianapolis, IN
About this business
Location details
4302 Lafayette Rd, Indianapolis, IN, 46254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Run!! Don’t buy their used cars!! We purchased a used 2015 Ford Focus SE from this dealership last Friday, 8/12/22. We found it online, and it looked great in person. Seemed fine on the short test drive too. We live 4 hours away, and the drive home was fine. Come next day, check engine light on the dashboard, so we bring the car to our mechanic to check it out. He checked the codes and replaced the parts that were defective from the code. He also told us the valve cover was cracked and was leaking oil. Finally he said our br... read more
never buy a used car from Andy Mohr Nissan IN. I bought a 2007 dodge caliber from Andy Mohr in April 2007 for a trade in of my 2008 ford focus for my daughter, it has been over 3 months and still have not received the title for the car. I transferred the title of the of my 2008 ford focus to them but have not received the title from them. i have called many times but have received the run around. The women at the BMV said I should sue them for breech of contract. Nick Hanson was the person I dealt with at Andy beware buyers ... read more
Poor service would not go back to buy anything at This is my second car from Andy Moore they couldn’t get the title for the first car so they took it back give me another car which is a Chevy traverse IA took it in for the transmission because I had to extend warranty they did more work to that car than IA approved for them to do in doing so I paid a lot more money than I should have I did not give permission to do the work that they did so with that being said I would not recommend anybody not even my daughter or my dogs to... read more
Business response:
Michael, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (317) 298-2000 at your earliest convenience to discuss how we can turn this experience into a positive one. Sincerely, Sarah Stevens Owner Loyalty Manager Andy Mohr Nissan 317-563-5075
If I could have given it 0 I would have They’re a bunch of crooks, don’t go up there they only care about making a sale no matter who has to suffer from it it’s ridiculous they allowed someone to use my information and credit to get a car loan without me
Business response:
Hi Nalls, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (317) 298-2000. Sincerely, Sarah Stevens Owner Loyalty Manager Andy Mohr Nissan 317-563-5075
Lemon dealer Bought a car here the other day and it died before making it home beware they will screw you here.
Business response:
Hi Derrick, we regret your most recent visit with us was not up to the standards we strive for. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
Horrible service I brought my car here over a year ago and I scheduled an appointment for a typical oil change and I was told I had to wait 2 hours! Not to mention the horrible customer service I was given. Then when I brought it to management that i never waited for 2 hours for an oil change,especially with an appoinment,he directed me to my car and gave me my keys. I had to go elsewhere. Thank God they had one appointment left. If you want horrible service and rude staff then go right ahead.
Business response:
Our team works hard to provide exceptional customer service however we are always looking for opportunities to improve our overall performance. We would like an opportunity to speak with your regarding your experience. Our management team will be reaching out to you shortly or please cont act Dan Walker at 317-298-2000 at your earliest convenience. Alise Taylor Owner Loyalty Manager
Terrible way to do business!!! If I could give them 0 stars, I would! My daughter and I were interested in a car we found online from them. I called and they said the car was still available. We completed the online financing application and were approved. We then called to confirm again that the car was still available because I would be driving down from northern Indiana and my 19 year daughter would be driving up from southern Indiana. We each had a 2 hour drive one way. They confirmed the car was available and they would... read more
Business response:
Thank you for your feedback. We're sorry you feel you did not receive the 5-star service we strive to provide all of our customers. If you get the time, please reach out to a member of our management team to provide additional detail of your experience at 317-593-9189.
Nissan Quest Service Lots of turnover of service staff has left this operation broken. Long wait just for oil change. Misdiagnosis, mistimed, missed the mark! Left late in a dirty car, and no one seemed to care. Used to love this place.
Service Department I had an appointment scheduled for 8:30 am. I arrived on time and it took the service department 2 hours to do a oil change and tire check. I had to go to the service manager to find out what had happened since three customers came in after me and had their vehicles completed. I ask if their had been a change in personnel since I had been going to Andy Mohr Service Lafayette Rd since 2007. I have leased four vehicles from this location and always had excellent service. I was told the Service Department has... read more
Business response:
Stephen Knight, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Kelly Cain Owner Loyalty Manager 317-204-6255
Frequently asked questions about Andy Mohr Nissan
How is Andy Mohr Nissan rated?
Andy Mohr Nissan has a 4.4 star rating with 3,847 reviews.
When is Andy Mohr Nissan open?
Andy Mohr Nissan is closed now. It will open on Monday at 8:30 a.m.