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Andy Mohr Nissan
- Car Dealers
- Indianapolis, IN
About this business
Location details
4302 Lafayette Rd, Indianapolis, IN, 46254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Do your homework I went to this dealership because of an inquiry on a used SUV that was listed on cars.com. I called before I went since I live on the other side of town. I was told the car was available and set up a time to go and see the vehicle. The vehicle was everything I had expected and was in overall good shape being an older model. As I was inspecting the vehicle I noticed a few rips in the seat and and a broken rear cup holder that was being held together by duck tape. I was told by the salesman that these items we... read more
Business response:
My name is Ken Duckett, I am the General Manager at Andy Mohr Nissan. We strive for the highest level of customer service in all aspects of our business. We deal with many banks and financial institutions that have unique requirements. Each deal is personal and private. We can develop custom solutions, however many of these have to be negotiated during banking hours. We have experienced Finance managers that work to negotiate the best deal for every customer. Sorry your experience did not meet your expectations. You can cont... read more
UNREALIABLE CAR DEALER Gen.Manager responded to email per inquiry from cars.com for the car intended to be bought. Its all stated in the email that someone from their internet team depart. will be contacting me but no one even contacted me at ALL. I waited for any reply from this car dealer and unfortunately, up to this time no one really contacted me about the car I intented to buy. They deserved a very poor ratings overall.
Business response:
I apologize for the breakdown in communication, and would like for you to reach out to me directly so we can try to make this situation right. My email address is [emailprotected] and I am the General Manager. Thank you for your time and consideration. Sincerely, Ken Duckett General Manager Andy Mohr Nissan
Where is the service?! After explaining specifically which vehicle and features I wanted, I received an email link to ALL used inventory with the message "Take a look and see if there is anything you might like". In other words, "do my job for me". Even the internet sales manager was NO help. Sad way to try to make sales!
Frequently asked questions about Andy Mohr Nissan
How is Andy Mohr Nissan rated?
Andy Mohr Nissan has a 4.4 star rating with 3,915 reviews.
When is Andy Mohr Nissan open?
Andy Mohr Nissan is open now. It will close at 8:00 p.m.