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Andy Mohr Nissan
- Car Dealers
- Indianapolis, IN
About this business
Location details
4302 Lafayette Rd, Indianapolis, IN, 46254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Underwhelming service I bought a used Nissan Armada. Did a lot of research online about different options before finding the one that I wanted to test drive and buy. Show up to the dealership which the salesman knew I was coming. Get in the vehicle and it’s literally on fumes for gas. Was told oh it will be fine so we take off to test drive it. We all liked the vehicle and decided to buy it. They take it around and clean it up and the salesman told me he’d put some gas in it for me. When I go to get in it there is barely a h... read more
Business response:
Brian, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Sincerely, Kelly Cain Owner Loyalty Manager 317-204-6255
Oil change I called to make an appointment, so I would not have to wait forever. Arrived a bit early and was there for 1 hour and a half. After going into the waiting area I was the first customer in there. About 10 to 15 minutes later other customers arrived. The customer that came in after me left before me and then they waited and come in the waiting room with everyone paper work at once. No way everyone was done at the same time. I expected quicker service with having an appointment
Business response:
Hi Cindy, I'm very sorry to hear about your extended wait time. I'm going to take a look at our customer records and reach out to you today. Or, if you prefer, please reach out to me, Kelly Cain, Owner Loyalty Manager, 317-204-6255. I'd like to hear a bit more about your experience so I can help!
2013 6spd manual Juke wouldn’t shift above 4th They found walnuts in the linkage. Yup! They told me I need a new battery. It’s only 2 yrs old. I asked if they tried to charge it? No. How do you know it’s bad? They charged it..
Business response:
We're happy we were able to help! Thank you for your review!
Transmission Failed After Car Purchase I will not buy a Nissan again from Andy Mohr. Bought used Versa Note for college commute car and after 3 months of driving the transmission failed. It is a CVT transmission. Research showed they have lots of issues with this style of transmission failing. They quoted me $3800 to fix it. Horrible experience. Car only has 93,000 miles.
Business response:
We're sorry to hear you're having trouble with your Versa Note, Erik. Unfortunately we're not able to predict if or when something on a vehicle will fail. However our Service Department is standing by if you decide you'd like to go forward with the repair.
worst service imagineable I took my car for repair of a suspension (broken spring). I was told the parts would be there in 3 days and the repair would take 2. That was a month ago. It wasn't their fault that the part wasn't available, but I was not told about the problem until I called 2 weeks later. My adjuster told them they had to keep me informed, but they didn't. I finally got the car, and the brakes were totally gone. They replaced a tire, so I would have thought they would have noticed that and advised ... read more
Misleading Information Provided by Dealer I purchased a certified pre-owned car from this dealer and there were several issues with the car that were not revealed to me until after the sale. The dealer was unwilling to resolve these issues once the sale was complete. I was in the market for a Nissan Quest. This dealer had the color and style I was looking for, however, they were about a 2 1/2 hour drive away. The car was certified pre-owned and I was told that the car was in excellent condition. Given that it was a CPO car a... read more
Typical I suppose Went into dealership on Dec 29. They hooked me up with what must have been a brand new sales rep. He had zero personality, but the worst thing is he didn?t bother to look up the car I was really interested in. I test drive two others and one drove rough and the other had its check engine light on. He was pushing. Hard for me to make an offer on the ?check engine? car even though I made it perfectly clear that I wouldn?t buy a car with its check engine light on. He went back to see if his manager could make ... read more
Buyer Saw a car on line looked good in person the worst I?ve seen on almost any lot thought it an one time experience Not so same experience in avolennie Thatch
Former customer Looking for a hassle-free, enjoyable car buying experience? DON'T COME HERE!! They couldn't have been more rude or cared less. Sales manager interrupted me and laughed at my questions. Won't go back. Ever
Frequently asked questions about Andy Mohr Nissan
How is Andy Mohr Nissan rated?
Andy Mohr Nissan has a 4.4 star rating with 3,847 reviews.
When is Andy Mohr Nissan open?
Andy Mohr Nissan is closed now. It will open on Monday at 8:30 a.m.