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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedWe were so grateful that this place existed and was staffed when we needed them. They were friendly and courteous. They were professional and let us know they cared for our pet. They communicated with us every step of the way so we knew what was happening. They even followed up a few days later to make sure everything was still going well. This hospital is very well run.
Business response:
Thank you so much, Rick! I feel like you hit on every single area in which we try to excel! I will absolutely be sharing this review with the whole team, thank you for helping us grow and trusting us to care for your pup! Take care.
I went to AEH because my little baby Quaker parrot was sneezing, and I got worried it might be something serious. The animal hospital close to where I live does not see birds ☹️ so I decided to drive to GR. The staff at AEH were very nice and helpful, my bird was checked in right away, and they told me she was stable and could go home and wait to be seen by our vet in Kalamazoo on Monday (this was Saturday night). They didn’t charge for just checking her. She was seen on Monday by our local bird and put on treatment. Thank y... read more
Business response:
Hello Rosibel! Thank you for taking the time to share your experience. I'm so glad we were able to help you and your baby out in your time of need!
I have two senior dogs and recently had to go there a couple times. During Covid they did a great job with check in and being thorough with history. They are very honest and pleasant to deal with. I am very pleased with the service and both my dogs are doing well after the visits.
Business response:
Thank you so much for your kind words Sandra! I'm so sorry that you had to visit us twice recently but I'm so glad your babies are feeling better!
Every person that I spoke to at this emergency vet was kind, helpful, and caring. They took such good care of my baby boy, Elton, and I couldn’t be more grateful. In the event that we have to go to an emergency vet again, we will definitely be coming back. Thank you so much! ❤️
Business response:
Thank you so much, Jenna! We appreciate your kind words more than you know. Take care and please give Elton our love!
Our dog Bruno recently fell ill. He was very lethargic and weak. He was diagnosed with Immune-mediated hemolytic anemia (IMHA). His immune system was attacking his red blood cells causing him to be critically anemic. AEH provided such thorough and attentive around the clock care! We felt at ease while he stayed there for a few days because they would frequently call and give us updates and even send photos/videos. We are so happy to have our boy back home! Thank you for providing such great care AEH staff!!
Business response:
Thank you, Kendall! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you. :)
Quinn was treated very well The staff were caring and helpful
Business response:
Thank you, Cheryl!
The entire staff was amazing throughout Trooper’s 3 night stay after emergency surgery for bloat. The staff were always willing to answer my calls and touch base with the incredibly talented doctors so I felt kept current on Trooper’s condition-which was life threatening.
Business response:
Thank you for sharing your experience, Kim! We adore Trooper and we are so glad that he is feeling better. Please pass along our love to him.
We brought our little Maisie in on Sunday for vomiting, dehydration and lack of appetitive. The hospital was extremely busy and they had to triage their patients. While we had to wait for an exam and results, the staff kept us informed of Maisie’s condition, recommended tests, treatment and estimated costs. The staff were very kind and concerned for our cat’s health.
Business response:
Thank you for sharing your positive experience, Sandra!
We have a little Chihuahua mix who adores getting into things he shouldn't get into. This time he found Xylitol gum. I am so thankful for this wonderful animal hospital who has always given us and our dog the best care possible. Even though our little Frankie isn't always the easiest patient, they have been nothing but sweet and patient with him. I love their thorough notes and understandable invoices. The little details-- he was quick to get back into his bed, or how he was always excited for chicken, let us know they were ... read more
Business response:
Thank you for your kind compliments, Mary! We appreciate you trusting us with your pet’s care, and we hope that your baby continues to feel better!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,834 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.