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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,553 reviews
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Barbara Dibble's profile image
Barbara Dibble 
recommend  Recommended
3 years ago

Came on Christmas Day at 10:30 and was there 5 hours. Everyone was courteous and helpful but that was a very long time to wait 

Business response:

Thank you so much for your review, Barbara. We are all doing our best to still provide the same excellent customer service during these challenging times. Take care and give Ruby our love! 

Tammy Mastenbrook Wierenga's profile image
Tammy Mastenbrook Wierenga 
recommend  Recommended
3 years ago

Our miniature schnauzer needed an emergency c section. The staff was attentive and professional leaving us confident in their abilities to save Stella and her babies. 

Business response:

Thank you so much for your kind words Tammy! I hope mamma Stella and her babies are doing well! Happy holidays! 

Sherrie Buist Koehler's profile image
Sherrie Buist Koehler 
recommend  Recommended
3 years ago

My tiny puppy was treated by them twice in 2 weeks for complications of giardiasis. When I contacted them for advice before the first visit they were most helpful, explaining that a 2.5 pound puppy can have seizures if their blood sugar gets too low and encouraged me to try to get my puppy to eat. When he wouldn’t and eventually could not stand up on his own I rushed him to AEH. I understood the triage process they have to use and went home to wait for my phone call to gather his history and then waited for the call from the... read more

Business response:

Thank you so much Sherrie! We are so grateful that you entrusted us with the care of your fur baby! I hope he is feeling much better and back to acting like a normal puppy! Take care! 

Rebecca Romeyn Ford's profile image
Rebecca Romeyn Ford 
recommend  Recommended
3 years ago

Staff was very knowledgeable! Treated with kindness and answered all questions we had. Also let us make our OWN decisions and not pressured at all by the doctor or staff. Beyond impressed with the care that was provided for our dog! Would definitely recommend them to anyone! Thank you to all of you for your care and compassion not only for our dog but the family also! 

Business response:

Thank you so much for your kind words Rebecca! I hope Hershey is feeling much better after her stay with us- please give her our love! 

Julie Foley's profile image
Julie Foley 
recommend  Recommended
3 years ago

Wonderful positive workers and doctors... 

Business response:

Thank you Julie! I hope sweet Dessa is feeling better! She was such a wonderful patient while she was here! Take care! 

Jessica Dyer's profile image
Jessica Dyer 
recommend  Recommended
3 years ago

Back in October our baby girl had a seizure. It was new for her and late in the evening. We took the 40 minute drive to have her seen. They were so very nice, and took care of my baby girl. They were so helpful with letting us know the best care steps for her going forward. My little fluffy baby, Atticus, is doing so great after her visit. Thank you again to the team at Animal Emergency Hospital in Grand Rapids! 

Business response:

Thank you for the kind words, Jessica! We are so happy to hear that Atticus is doing well after her visit with us! 

Melanie Beyer's profile image
Melanie Beyer 
recommend  Recommended
3 years ago

Took my dog in for a seizure. The staff was very friendly and the vet was very knowledgeable. I was very happy with the care Oreo received. Considering it is an emergency clinic the pricing was reasonable 

Business response:

Thanks for your positive feedback, Melanie! We really appreciate it! Take care & stay safe.  

MJ Nelson's profile image
MJ Nelson 
recommend  Recommended
3 years ago

27/7 service when needed. friendly help 

Business response:

Thank you so much! 

Barb Burns's profile image
Barb Burns 
recommend  Recommended
3 years ago

I took my feline, that has been with me since he was a baby, to find out why his belly was so distended all of a sudden. I received a diagnosis that even though I did not want to hear or believe, was delivered to me with compassion and my choices for treatment laid out with no nonsense. That was very much appreciated. I got a few more days with my boy due to those at the hospital. thank you- docs and techs!! 

Business response:

Barb, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.  

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,553 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.