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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,553 reviews
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Judy Whitt's profile image
Judy Whitt 
recommend  Recommended
4 years ago

They were fast and very professional. Reasonable cost too. 

Business response:

Thank you for your kind review and for trusting us with your pet’s care!  

Pat Clark Saur's profile image
Pat Clark Saur 
recommend  Recommended
4 years ago

Vera was in so much pain early Tuesday morning and I brought her right in. They explained everything in a way I could understand. The staff was absolutely amazing. Thank you very much 

Business response:

Thank you for your kind words, Pat! Please give extra love to Vera from us! 

Kimberly Smith's profile image
Kimberly Smith 
recommend  Recommended
4 years ago

They were so caring and did an amazing job keeping our dog comfortable till my granddaughter got there 

Business response:

Thank you for sharing your experience, Kimberly. We are so sorry for your loss, but appreciate you thinking of us in this difficult time. Please know you are in our thoughts. 

Kara Bergstrom Telman's profile image
Kara Bergstrom Telman 
recommend  Recommended
4 years ago

My daughter discovered her 3.5 year old hedgie (Dot) cold and limp in her cage. After warming her she perked up so we went in. Once there the vet examined her and came in and explained the situation thoroughly to myself and my 13-year-old daughter. She presented us with our options and waited patiently for my daughter to make her decision. When my daughter decided it would be best for Dot to be put down she reassured her there was nothing she did wrong and told her she was being a good pet owner by putting Dot first. They ga... read more

Business response:

Kara, thank you so much for thinking of us in this time. We are so grateful for the kind words and that we could help you through a difficult moment. Most of us are in this field for just that reason. Take care! 

Joanne Carlson's profile image
Joanne Carlson 
recommend  Recommended
4 years ago

I have taken four dogs here over the years (why do animals insist on getting sick at night??), and the staff has treated each one as if he/she were their own. The last patient was my blind Chihuahua with pancreatitis. She stayed overnight, and when I picked her up the next day, the staff gushed over her, saying how sweet she is. I will, of course, go to my local vet when I can, but it is comforting to know Animal Emergency Hospital is there 24/7 for times when we need their help. 

Business response:

Thank you so much, Joanne! We appreciate your kindness and your willingness to share your experience. Hopefully you won't see us soon, but we are here if you ever need anything. Take care and give Bindi our love!  

Erica Stark's profile image
Erica Stark 
recommend  Recommended
4 years ago

Super friendly staff. Taking your pup in to the vet is never fun but everyone was so sweet to our Macy. Thanks! She’s feeling way better today! 

Business response:

Thank you so much, Erica! Please give Macy our love. Take care! 

Nicole Kosiara's profile image
Nicole Kosiara 
recommend  Recommended
4 years ago

All staff members were kind, attentive, and patient. They took care of our baby with wide-open hearts! The staff is very passionate 

Casey Painter's profile image
Casey Painter 
recommend  Recommended
4 years ago

Great staff, they treated my Sweets like one of their own. Sweets is normally aggressive and hates Vet visits. She felt comfortable with their staff. They go over any costs and explain everything in detail. I came in on 1/25. The staff that night were great. 

Business response:

Thank you for your generous feedback, Casey! We are so happy that you and Sweets had a good experience. Take care and pass our love on to Sweets! 

Lorraine McCrory's profile image
Lorraine McCrory 
recommend  Recommended
4 years ago

From first phone contact to being seen my little parrotlet could not have had better treatment. The front office staff are very caring and professional, as well as friendly! Medical staff and the doctor were so very supportive and took their time with me explaining avian issues and procedures. I'm so thankful for this emergency clinic and all they do for animals (and birds) in immediate need in our area. Thank you again! :) 

Business response:

Thank you, Lorraine! We are so glad that we could be there for you when you needed us. We will be sure to pass your kind words along to our entire staff. Take care! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,553 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.