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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedThey were very upfront when I called about their fees so I was prepared. Every step of the way they told me what the cost of each action was and asked for approval before just doing it and shocking me at the end. My geriatric dog was not doing well and ended up needing to be put to sleep. All the staff was amazing, kind, and gentle. I would highly recommend the Animal Emergency Hospital!
Business response:
Chani, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don’t hesitate to give us a call should you need anything.
The care, compassion and sensitivity of the doctors and staff dealing with our pet and us cannot be more appreciated. Communications on the status of our dog was exceptional. We feel grateful for all that was done to allow us to feel comfortable and gave us peace of mind that all was done in the care of our special little Chloe.
Business response:
Ed, thank you so much for thinking of us in this time. We are so grateful for the kind words and that we could help you through a difficult moment. Most of use are in this field for just that reason. Take care and please don't hesitate to reach out if you need anything at all.
They were able to help me with my duck :) Most vets don't even attempt to treat ducks, so I was so happy to find someone who could help her in her time of need
Business response:
Thank you so much for posting, Kay. Your words mean a lot to us, and we are so happy to be able to help in situations just like this. Take care!
They were absolutely wonderful with our cat, great care from the staff, and our girls loved coming in to see him while he got better!
Business response:
Thank you, Bryan! We appreciate your kind words.
They were fast and very professional. Reasonable cost too.
Business response:
Thank you for your kind review and for trusting us with your pet’s care!
Vera was in so much pain early Tuesday morning and I brought her right in. They explained everything in a way I could understand. The staff was absolutely amazing. Thank you very much
Business response:
Thank you for your kind words, Pat! Please give extra love to Vera from us!
They were so caring and did an amazing job keeping our dog comfortable till my granddaughter got there
Business response:
Thank you for sharing your experience, Kimberly. We are so sorry for your loss, but appreciate you thinking of us in this difficult time. Please know you are in our thoughts.
My daughter discovered her 3.5 year old hedgie (Dot) cold and limp in her cage. After warming her she perked up so we went in. Once there the vet examined her and came in and explained the situation thoroughly to myself and my 13-year-old daughter. She presented us with our options and waited patiently for my daughter to make her decision. When my daughter decided it would be best for Dot to be put down she reassured her there was nothing she did wrong and told her she was being a good pet owner by putting Dot first. They ga... read more
Business response:
Kara, thank you so much for thinking of us in this time. We are so grateful for the kind words and that we could help you through a difficult moment. Most of us are in this field for just that reason. Take care!
I have taken four dogs here over the years (why do animals insist on getting sick at night??), and the staff has treated each one as if he/she were their own. The last patient was my blind Chihuahua with pancreatitis. She stayed overnight, and when I picked her up the next day, the staff gushed over her, saying how sweet she is. I will, of course, go to my local vet when I can, but it is comforting to know Animal Emergency Hospital is there 24/7 for times when we need their help.
Business response:
Thank you so much, Joanne! We appreciate your kindness and your willingness to share your experience. Hopefully you won't see us soon, but we are here if you ever need anything. Take care and give Bindi our love!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.