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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Christa Conner's profile image
Christa Conner 
recommend  Recommended
4 years ago

Our dog was hit by a car and we took her here. She was taken and immediately cared for. They gave us the costs up front. They called us with a care plan and test results promptly and reassured us that we could call anytime 24/7 to check on our pup. We called a few times and the call was answered immediately and they gave us good info about her. They were friendly and professional, and discharge instructions were thorough and notes had been taken and documented throughout her stay. Thanks for taking such good care of my... read more

Business response:

Thank you, Christa! We love what we do, we love our clients and patients, and we try so hard to give everyone the experience you have had with us. We appreciate you taking the time to share. Take care and please give Bailey our love!  

Valerie Drayer's profile image
Valerie Drayer 
recommend  Recommended
4 years ago

I live in the Lansing area, but, would make the drive to take my animals to this hospital. They were very professional and took great care of my pet. Highly recommend! 

Business response:

Thank you so much for your review, Valerie!  

Samantha Johnson's profile image
Samantha Johnson 
recommend  Recommended
4 years ago

They got my dog in quickly and kept us informed throughout the process. They truly care about the animals they treat. Thank you guys so much! 

Business response:

Thank you so much, Samantha! 

Mary Louise Petrovich's profile image
Mary Louise Petrovich 
recommend  Recommended
4 years ago

We were pleased the courteous staff and the knowledgable doctors and vet staff. They were very informative during the process of splinting Mona's broken leg. The were very busy but made time to take care of our concerns during the visit. 

Business response:

Thank you, Mary! We are so happy to hear that you had a good experience! Take care and give Mona our love!  

Marella Morris's profile image
Marella Morris 
recommend  Recommended
4 years ago

My senior dog was euthanized at home and we wanted to have him cremated. I brought his body to AEH for them to hold until Sleepy Hollow could pick up the next day. Even during this Covid Pandemic, they brought me directly to a room through a side entrance and let me sit with my beloved deceased pet to say goodbye and fill out some paperwork. They wore masks, as did I, but it still felt personal. Even though my pet was never treated there, they were incredibly caring and kind. I was touched by their tenderness during a very d... read more

Business response:

Marella, thank you for letting us know we helped you through this very sad time. You will be in our thoughts. 

Kelly Finnegan's profile image
Kelly Finnegan 
recommend  Recommended
4 years ago

My Earl is so happy to be feeling better! He is such a goofus kitty! Thank you to the docs and staff! 

Business response:

Thank you for your kind review, Kelly! We are so happy that Earl is feeling better, he is such a sweetheart! Take care and please give Earl our love.  

Edward Zukiewicz's profile image
Edward Zukiewicz 
recommend  Recommended
4 years ago

easy to get to from Muskegon 

Business response:

Thank you, Edward! 

Amber Nicole's profile image
Amber Nicole 
recommend  Recommended
4 years ago

To the staff at Animal Emergency Hospital - Words cannot express how thankful we are for your swift action and for saving Diesel's life - from the amazing staff that took care of our baby during the Covid pandemic when we couldn't be in the room, to all the love you gave him when he had to spend the night in ICU, all the questions you answered and the countless updates on how he was doing really helped put us at ease. He is now on the road to recovery and is the happiest most playful boy ever and is so grateful! Thank you ag... read more

Business response:

Thank you, Amber! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :) 

Rich Burkholder's profile image
Rich Burkholder 
recommend  Recommended
4 years ago

Highly recommended. They were amazing do work with and gave us the gift of an extra day to spend with our dog. Thank you for your care and compassion. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.