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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,553 reviews
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Teran Elizabeth's profile image
Teran Elizabeth 
recommend  Recommended
4 years ago

Took amazing care of my bunny while there. Stayed in communication at all times and thoroughly explained treatments over the course of his stay. 

Business response:

Thank you so much for your review, Teran! We hope Bunz is doing well! 

April Balke's profile image
April Balke 
recommend  Recommended
4 years ago

I was very pleased with how they were handling the situation with covid-19. I was able to get my puppy in and get the meds she needed. very friendly and helpful staff. I am so thankful they are open 24 hours and were able to help my puppy. 

Business response:

Thank you so much for your kind words, April. We were so happy to help you with Everest and we hope she is doing well!  

Melisa Cervantes's profile image
Melisa Cervantes 
recommend  Recommended
4 years ago

The staff were just amazing! So helpful and nice. 

Business response:

Thank you, Melisa!  

Shannon Leigh Willever's profile image
Shannon Leigh Willever 
recommend  Recommended
4 years ago

I brought in my very sick near death rabbit and the entire staff made my visit very easy. We decided to let her cross the rainbow bridge and I’m very glad this clinic was her final resting place. Definitely recommend 

Business response:

Thank you so much for sharing your experience, Shannon. We are so sorry for your loss of Harriet. You will be in our thoughts. 

Katie Criswell Steffen's profile image
Katie Criswell Steffen 
recommend  Recommended
4 years ago

I can't say thank you enough. Even with all the challenges of the covid 19 restrictions, we were treated professionally and warmly. The staff kept me informed by phone, and had several phone conversations with the Dr. No one was ever rushed and the doctors spent as much time as I needed talking me through the options. Tonight my kitty gets to sleep at home. 

Business response:

Thank you so much! We appreciate the feedback and are so happy to hear you had a good experience! Take care and please give our love to Griselda. 

Tara Wieringa's profile image
Tara Wieringa 
recommend  Recommended
4 years ago

We want to say thank you a MILLION times over for saving our dogs life! He managed to find and eat a half a bottle of ibuprofen. Animal Emergency Hospital took excellent care of Thunder the whole 4 days he spent there. They communicated with us at every point throughout his stay and reading his treatment logs when he came home really reassured me that he was well loved while he was away from us. The vet talked us through our options each day and made recommendations without judgement. I would take either of my dogs back her... read more

Business response:

Thank you, Tara! We printed out your review and shared it with the staff. It's people like you who make a tough job 100% worth it! You're so sweet. Take care! 

Ryan Domrese's profile image
Ryan Domrese 
recommend  Recommended
4 years ago

I would like to thank all of you for saving Luna. From the moment I called till the moment I picked her up I could tell I was in good hands. If it was not for your knowledge and dedication Luna surely would not have made it. You walked me through every step of the process, made sure I was comfortable with everything that needs to be done. As soon as we got home our other dog Dobby (We like harry potter) was anxiously waiting for her. He set her down and she was off. She ate, went potty and is now comfortably sleeping i... read more

Business response:

Thank you, Ryan! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share, we will let the team know they were helpful to you! :) 

Robin Boyce's profile image
Robin Boyce 
recommend  Recommended
4 years ago

Molly was not as grateful as we were that you are considered a essential business and we’re open when we needed you! Thank you for your amazing team and approach during these quarantined times and taking such good care of our Molly! 

Business response:

Thank you, Robin! Please give Molly all our love! 

Connie Murray's profile image
Connie Murray 
recommend  Recommended
4 years ago

Communications were great from start to finish. Took excellent care of our GSD given his condition. Appreciated the kindness, compassion and care for Zeus. Definitely recommend Animal Emergency Hospital to anyone. 

Business response:

Thank you for sharing your experience, Connie! We are so grateful for positive feedback. Take care and give our love to Zeus! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,553 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.