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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Heidi Star's profile image
Heidi Star 
recommend  Recommended
4 years ago

This is a most professional organization! The care given to our pet, Mr. Fluffy Kitty, was well thought out and effective. The doctor called me and told me the process of what tests they would use, and in what order, so they would make the diagnosis. Then, another call was made to me to explain the financial side of what these tests would cost. The outcome was less costly because of the doctor's analysis of what my cat's symptoms were was correct. This is the second time we had an emergency with one of our cats, and we are e... read more

Business response:

Thank you for your touching remarks, Heidi. Our entire team is thinking of you during this difficult time. Mr. Fluffy Kitty was precious to us and we are honored to have been trusted with his care.  

Eric Jon Peterson's profile image
Eric Jon Peterson 
recommend  Recommended
4 years ago

Can not Thank the staff enough on our dogs overnight emergency c section when contractions stopped. It was a save our working dog and possibly the pups. 3 of the pups had complications , aspirated pneumonia over the weekend and the care and expertise has them breathing good , gaining weight, and hopefully going to some great waiting owners. Was it expensive YES, was it worth it YES !! 

Business response:

Thanks, Eric! We appreciate these kind words more than you know. Take care and pass our love on to Picabo and the pups! 

Justin DeWitt's profile image
Justin DeWitt 
recommend  Recommended
4 years ago

They were vary helpful and helped my pet in a timely manner would recommend to anyone! Just a little pricey for a lot of people that are laid off! 

Business response:

Thanks, Justin! We try to keep prices as low as possible while providing a decent standard of living for our amazing employees. We know veterinary care (especially at an ER) can get pricey! Thank you for recognizing our wonderful team! :) 

Kelly Schuldt's profile image
Kelly Schuldt 
recommend  Recommended
4 years ago

We moved to GR earlier this year, and while I’m sad to report two veterinary emergencies, we’ve had the best experiences at Animal Emergency Hospital. Last month, Leo (1 year old, back of photo) ate part of a sports bra and needed bowel obstruction surgery. It was the saddest and scariest experience in my history of owning dogs, but Dr. Sherer was so compassionate and helpful. Recently, Homer (8 years old, front of photo) came down with an infection. After an overnight stay and treatment from Dr. Wolff, he is doing much ... read more

Business response:

Thank you so much, Kelly! We appreciate your kindness and your willingness to share your experiences. Hopefully you won't see us soon, but we are here if you ever need anything. Take care! 

Renee DeJonge-Maat's profile image
Renee DeJonge-Maat 
recommend  Recommended
4 years ago

They were so compassionate during our time we were there. 

Business response:

Thank you so much for sharing your experience, Renee. We are so sorry for your loss. You will be in our hearts during this difficult time. 

Russel Davison's profile image
Russel Davison 
recommend  Recommended
4 years ago

This hospital did everything right! Friendly staff, amazing veterinarian. Great communication with us through our puppies over night stay in the icu. 

Business response:

Thank you so much for sharing your positive experience, Russel! We hope Luna is doing well!  

Diane Westra Slachter's profile image
Diane Westra Slachter 
recommend  Recommended
4 years ago

Very caring! Would definitely recommend. 

Business response:

Thank you, Diane!  

Jennifer Prince's profile image
Jennifer Prince 
recommend  Recommended
4 years ago

My daughter’s hedgehog (Honey)suddenly stated having seizures last night and we had to bring her in. They helped Honey as much as they could, but we ended up having to euthanize her. The staff was so compassionate. Honey is basically a spiky rodent, but she was our pet and a member of our family for the past three years and they gave her a chance. In the midst of the COVID19 crisis, they managed both human safety and animal care. Thank you! 

Business response:

Thank you, Jennifer. It is so, so hard to say goodbye to our little family members, and I am grateful we could make it even a tiny bit easier on you. Take care, you will be in our thoughts.  

Kerry Flanigan's profile image
Kerry Flanigan 
recommend  Recommended
4 years ago

They took very good care of our young pup. The staff and doc’s answered all our questions and seemed to really care. 

Business response:

Thank you so much for your review, Kerry. We hope Ember is doing well! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.