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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedOur 13 year old dog had become disabled after a distemper vaccination by our local vet and had not eaten or drank anything for 2 days. We brought him in on Sunday and he was unable to walk or stand up on his own. The staff took him in immediately and gave him I.V. to re-hydrate him and gave him medications to alleviate his discomfort. We left him overnight and were able to pick him up the next day and he was walking eating and drinking on his own. We couldn't be happier and highly recommend the Animal Emergency Hospital and ... read more
Business response:
Thank you so much, Kathy! We appreciate your feedback and are so happy to hear that you had a good experience. No one is ever expecting to take their pet to any ER, but we try to make it the best possible experience in the worst possible moment. Take care, and hopefully we won't have to see you again soon. :)
We had to take our dog in after he was hit by car. They gave us our options but they were supportive of our decision to say goodbye. Dr. Brink was right when she told me I wouldn’t remember much of that traumatic night but I do remember their kindness and compassion. We were given all the time we needed and there was no pressure with anything. They seem to really care about animals and their people.
Business response:
Thank you, Jessica. It is always so hard to say goodbye to our furry family members, and we try to make things as smooth as possible. We will be thinking about you.
We had a very sick little doggie, and this was the first time we have ever had to take our pet to an emergency hospital. We were extremely afraid and upset and the staff was absolutely wonderful and helpful. They took excellent care of our Sadie. She was in pain, running a fever, dehydrated and bleeding a lot for such a little dog. The vet was wonderful and calm and reassuring. She was diagnosed with HDS. ( hemorrhagic diarrhea syndrome ) She spent about 20 hours at the clinic, getting iv fluids and when she came home she wa... read more
Business response:
Thank you so much, Robin! You have no idea how much your words meant to our staff! We love what we do, we love our clients and patients, and we try so hard to give everyone the experience you have had with us. Take care and pass our love on to Sadie!
We had an emergency with our Yorkie after he was attacked by the neighbor’s dog. They got him in right away, stabilizes him and performed surgery in the middle of the night. They kept us well informed and answered all of our questions. Only issue I had was that their phone was busy for over an hour first thing in the morning, I guess that just shows how busy they are.
Business response:
Hi Dan, I am happy to hear that we were able to help you through this scary situation and make your visit as smooth as possible. We hope that Harley is continuing to recover well. If you have any further questions or concerns, please don't hesitate to reach out to us. Regarding the busy phone line, this is concerning and we are going to look into it immediately to prevent this from happening in the future. We appreciate you letting us know. Take care and give Harley our love.
Staff was very nice and seen Doobie right away for his respiratory infection. They took the time and did a through assessment, and prescribed antibiotics. They gave him his first dose, and sent me home with pre-filled syringes to give to him over the course of the next 15 days....
Business response:
Thank you, Peggy! Your positive experience is exactly what we aim to do every day. Send our love to Doobie. <3
Animal Emergency Hospital was very knowledgable while working with my sweet bunny, Merlyn, and I left feeling competent and ready to handle his outpatient care. I hope that he heals quickly!
Business response:
Amanda, thank you so much for this review. We are always happy to hear when we are doing something well. Hopefully you won't need us soon, but if you do, we're here. :)
Thank you for taking such good care of my kitten. I’m so glad this animal hospital is around. They did an amazing job.
Business response:
Thank you, Michelle! We appreciate the feedback and are so happy to hear you had a good experience! Take care, and hopefully we won't need to see you soon. :)
They are very compassionate! we had our little yorkie there Sunday night. They took excellent care of her and made a suggestion we have our own vet to look for and found out our yorkie has Cushing's disease
Business response:
Thank you so much, Janice! We love our patients and their families!
I had to take our dog Trixie there last week. They were very kind and professional. Thank you oh so very much... :)
Business response:
Jackie, thank you for the kind review! We appreciate your thoughtful feedback. :)
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,708 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.