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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anna Eng was awesome she exceeded my expectations. My closing date was moved up a week and I had to stay in a hotel. It was a unexpected cost but Anna got me extra funds to compensate. Anna informed me every step of the way in regards to all the documentation. If I couldn't reach Anna rather than leave a voice mail Pennt Mac provided a team for me to correspond with. I love Penny Mac, Anna Eng and the Penny Mac Team! A+++
Anna was very thorough and went out of her way to talk to me at times outside of normal business hours
It was easy working with Anna. Her demeanor and communications were very helpful.
Yes, this experience was great!
5 stars overall
Anna was awesome! I had anxiety throughout the process and she was always responsive, informative, patient and always pleasant.
I already expressed my disappointment in the last survey I completed, so refer to that. Anna was horrible, and I won’t be recommending PennyMac to anyone. The only reason I went with PM and not the builder’s preferred lender is because of my previous loan experience with this company, and Nathan Reidel stayed in touch with me.
Closing was on time everything was explained to me with great professionalism.
Everything went smoothly and Anna was a pleasure to work with!
Anna Eng has a 4.6 star rating with 408 reviews.
Anna Eng is closed now. It will open on Monday at 9:00 a.m.