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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anna and Patricia were awesome , very helpful
Better communication, listening to my issues. The Escrow account is totally screwed up causing me to have to pay and additional $700.00 per month. Talking to them was like talking to the wall. I had a great experience with PENNYMAC prior to this house purchase. It has been very disappointing and I think I might have been better served using the builders mortgage company.
Staff was professional, friendly, and responsive.
The whole experience was very positive, I will use PennyMac again for my mortgage needs.
Thanks! Awesome job!
Anna has been a rock for me, she worked with me through the whole process and made me feel like i was special. Things got rocky at times, but she made sure it all worked out. Every time i reached out, she got back to me promptly with the answers that I was looking for. She is great and truly appreciate the hard work that she has done for me. Thank you Anna - you made my dreams come through!
I've had a previous loan and also referred a friend . Anna was fabulous !! Anna really understood how excited I was to get this house ..and made it happen.
Better communication. We were asked to send the same documents so many times we almost went somewhere else to get a loan. When we tried to talk to them they were rarely available. When we did talk to someone they claimed that they never received the documents.
Communication, attention to detail, prompt responses, expectation management
Anna Eng has a 4.6 star rating with 408 reviews.
Anna Eng is closed now. It will open on Monday at 9:00 a.m.