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Anna Eng

4.6

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6408 reviews
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Gopi D.'s profile image
Gopi D. 
3 years ago

Anna and Patricia were awesome , very helpful 

Knut O.'s profile image
Knut O. 
3 years ago

Better communication, listening to my issues. The Escrow account is totally screwed up causing me to have to pay and additional $700.00 per month. Talking to them was like talking to the wall. I had a great experience with PENNYMAC prior to this house purchase. It has been very disappointing and I think I might have been better served using the builders mortgage company. 

Quanita G.'s profile image
Quanita G. 
3 years ago

Staff was professional, friendly, and responsive. 

Walter M.'s profile image
Walter M. 
3 years ago

The whole experience was very positive, I will use PennyMac again for my mortgage needs. 

Jordan L.'s profile image
Jordan L. 
3 years ago

Thanks! Awesome job! 

Lisa A.'s profile image
Lisa A. 
3 years ago

Anna has been a rock for me, she worked with me through the whole process and made me feel like i was special. Things got rocky at times, but she made sure it all worked out. Every time i reached out, she got back to me promptly with the answers that I was looking for. She is great and truly appreciate the hard work that she has done for me. Thank you Anna - you made my dreams come through! 

James C.'s profile image
James C. 
3 years ago

I've had a previous loan and also referred a friend . Anna was fabulous !! Anna really understood how excited I was to get this house ..and made it happen. 

Raphael N.'s profile image
Raphael N. 
3 years ago

Better communication. We were asked to send the same documents so many times we almost went somewhere else to get a loan. When we tried to talk to them they were rarely available. When we did talk to someone they claimed that they never received the documents. 

Jenny G.'s profile image
Jenny G. 
3 years ago

Communication, attention to detail, prompt responses, expectation management 

Frequently asked questions about Anna Eng

How is Anna Eng rated?

Anna Eng has a 4.6 star rating with 408 reviews. 

When is Anna Eng open?

Anna Eng is closed now. It will open on Monday at 9:00 a.m.