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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anna Eng, you know your job and you love your job, you are godsend. Thanks for all your help!
Thanks for everything!!
PennyMac always has great rates. The employees are very pleasant and helpful too.
Anna was amazing, she helped me so much and went above and beyond to help us close on time. The only downside to Pennymac is when you call after your loan has processed I could not get a hold of anyone, but during the process it is very easy to get a hold Of someone
Very happy with the support throughout the entire process.
The communication was extremely poor. Each time I was asked for something, I provided it. Each time we were supposed to close, the goal post was moved. I was never told how much I would need at closing. The estimate was completely off. I had to come up with $25,000 additional dollars. I told Anna I was being gouged and overpaying. She insisted I wasn't. I received nearly $10,000 back at closing because I overpaid. Once we were supposed to close, and she brought up my student loans and said I hadn't made a payment. This was w... read more
Responding quicker to nervous buyers.
Great communication
I was happy with Anna and did not expect a different rep to take over during the week of my close. As I understand, Anna left for vacation.
Anna Eng has a 4.6 star rating with 408 reviews.
Anna Eng is closed now. It will open on Monday at 9:00 a.m.