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Anson at the Lakes Apartments

4.2

About this business

Location details

8000 Waterford Lakes Dr, Charlotte, NC, 28210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.21,412 reviews
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Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter My experience was horrible . The apartment was not move in ready . Its taking over a month since move in for maintenance to respond. My rent has gone up three times in a month yet the apartment has had several electrical problems prior to move in that I was not informed about . Maintenance has not came to fixed any of my orders I put in . It took a month for an electrician to come out and fix the electrical problem. The office staff has no experience . However Stephanie has been helping me . Ive reached out t... read more

Business response:

Hello , thank you for taking the time to leave us a review. Please contact the office with your concerns, our team will gladly assist you. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Muy mal experiencia, mal mantenimiento y mala atención al cliente 

Business response:

Hola, gracias por tomarse el tiempo para dejarnos una reseña. Comuníquese con la oficina con sus inquietudes, nuestro equipo con gusto lo ayudará. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Aun no an venido arreglar nada de lo que esta Mal del apt desde que nos camviamos 

Business response:

Hola, gracias por tomarse el tiempo para dejarnos una reseña. Comuníquese con la oficina con sus inquietudes, nuestro equipo con gusto lo ayudará. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Anson at the Lakes has great potential. It is a gated community, regulate parking so a bunch of visitors dont take the spots, nice pools and fitness center, and nice kitchen appliances. Hopefully they make further upgrades and clean the breezeways and respond to maintenance requests faster. 

Business response:

Thank you for leaving your feedback for Anson at the Lakes. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter I was looking forward to moving up in life and moving into a bigger, nicer apartment than what we had previously. The experience of enjoying a new apartment with newer appliances, spacious kitchen, went out the window immediately since we had to deal with a roach infestation. I dont know how the management thinks its okay to move people into a living condition like that. This not only ruined our experience but now im concerned of what may come if they dont deal with this issue as accurately as possible.... th... read more

Business response:

Hello, thank you for taking the time to complete the survey. Please contact the office with your concerns, out team will gladly assist you. 

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Verified R. 
4 years ago

Verified Renter Apartment interiors are great. The lack of sidewalks with speeding cars everywhere and amount of garbage throughout, however, make it so you dont want to be outside and actually in the community. 

Business response:

Thank you for your review and feedback. We will continue to do our best in serving you and the community. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The maintenance and the apartment itself is great but the management team lacks communication. They dont always respond to emails or properly inform residents about changes in the community. 

Business response:

Hello, thank you for your review. you may contact the office to discuss your concerns. Please review your online account to ensure you are subscribed to receive email notifications from Anson. 

Shenglong L.'s profile image
Shenglong L. 
4 years ago

It’s not safe The gate is broken most of the time. There are a lot shootings happening in the apartment complex. My apartment and several of my neighbors got shot at a few months ago, and the police told me there are some really bad people living in the apartment. During the daytime it looks kinda nice, but the place is not worth the money. 

Business response:

Hello, thank you for your review. you may contact the office to discuss your concerns. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter An ok complex with terrible management. If you want to live in a place that doesnt enforce any rules and has ZERO security features then go ahead. Also if you have a dog, I feel sorry due to the lack of care of the park, it is disgusting. 

Business response:

Thank you for your review and feedback. Please don't hesitate to contact the office to discuss your concerns. 

Frequently asked questions about Anson at the Lakes Apartments

How is Anson at the Lakes Apartments rated?

Anson at the Lakes Apartments has a 4.2 star rating with 1,412 reviews. 

When is Anson at the Lakes Apartments open?

Anson at the Lakes Apartments is closed now. It will open tomorrow at 9:00 a.m.