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Anson at the Lakes Apartments
- Apartments
- Charlotte, NC
About this business
Location details
8000 Waterford Lakes Dr, Charlotte, NC, 28210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I would not recommend. I have sent several emails to the front office over the last week and have gotten no response from associates or managers.
Verified Renter Por la seguridad que hay por la buena atención a los residentes y el buen acceso a los superk markets y tiendas en general
Waterbugs Galore! I lived here for a year and saw more insects than I’ve ever seen in my life. So many waterbugs that I found them in my bed! Had to move my bed completely off the wall due to them coming from the ceiling. Loud neighbors, no parking ever, sketchy people in the neighborhood. What gate? People ride right through it or it’s not working. Staff never answer the phone and seems like there is a high turnover rate. Don’t do it my dude!
KEEP LOOKING 1 star This community has gone totally downhill. I was satisfied with my unit and the upgrades but this complex is not safe at all! Gunshots quite often, car break ins etc. Calling security is pointless. The neighbors can be loud and the staff do not stand by the community rules they set in place themselves. Parking is a NIGHTMARE! What is the point of having parking decals if the rules aren’t enforced. Rent paying tenants are subjected to parking outside the gate near the front of the complex while visitors tak... read more
Business response:
Hi LeTeashia, thank you for your feedback. We are sorry to hear this; the team was truly surprised to receive this review. While there have been two isolated incidents, there is not criminal activity happening often. If you have anything you wish to discuss with the office, they would be happy to do so! - Lindsay, Bell Customer Service
Worst property management company ever! Management is extremely unprofessional and fail to respond to emails!!! On 12/12/19 the ceiling to apartment 1816 at 7608 Waterford lakes dr., Charlotte, NC 28210 collapsed and subsequently flooded the apartment. The building manager was notified immediately, however in the time that it took to drain the apartment, there was substantial damaged to almost all property in the apartment. Tens of thousands of dollars’ worth of electronics (TVs, laptops), clothing (designer shoes, handbags,... read more
Business response:
Hi Alena, thank you for your review. We are sincerely sorry about the flood that occurred in your apartment home; this is an instance of why we require residents to have renter's insurance. When a management company changes, there has to be a new or updated renter's insurance policy. If you are not satisfied with the office, please feel free to request the contact information of the Regional Manager. - Lindsay, Bell Customer Service
BUG ISSUE I have been experiencing cockroaches/palmetto bugs in my apartment. I asked them to come spray 2 weeks ago and they did. Since the spraying I have seen multiple more bugs in my apartment. I called the office on 8/12/19 to be put back on the list to have the third party pest control spray again since clearly it did not work the first time> i called at 5:18pm and spoke to a rep in the office who said they would add me to the list and someone would come spray Wednesday 8/15. Well, no one came. I called the office on 8... read more
Very disappointed -ZERO stars New Owners??????? Very VERY DISAPPOINTING. I have been living here for about 9 months now and did not have a problem until the property was bought out by Bell apartment living. My car was recently towed because I had to park in a car port due to the fact that there was no parking. I tried to get this resolved but was pretty much turned down by the regional manager, it seem like she wasn't there to help. Also there is NO!!! security on site (since the complex started with the new owners) and in h... read more
Business response:
Hi Apolinar, thank you for your review! We are very sorry your car was towed. We understand you have spoken with the Regional Manager about this occurrence as well; unfortunately, anyone who parks in a reserved parking space that is not theirs is subject to tow. We know getting towed is frustrating, and we apologize for the inconvenience! - Lindsay, Bell Customer Service
Frequently asked questions about Anson at the Lakes Apartments
How is Anson at the Lakes Apartments rated?
Anson at the Lakes Apartments has a 4.2 star rating with 1,412 reviews.
When is Anson at the Lakes Apartments open?
Anson at the Lakes Apartments is closed now. It will open tomorrow at 9:00 a.m.