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Anthony & Sylvan Pools
- Swimming Pools
- Manalapan Township, NJ
About this business
Location details
348 U.S. 9 B, #B, Manalapan Township, NJ, 07726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Anthony & Sylvan put in our swimming pool. They did a very good job and they were very professional.
STAY AWAY !In August 2025, I paid a $5,000 deposit after being told my pool would be completed by May 2026, or June at the latest. Based on those promises, I secured financing for the project. However, by December, no one had even visited my property. I had to contact the company before they finally scheduled a site visit, and afterward I was told the project would cost an additional $15,000 because my property was supposedly more complicated than *********** February, I discovered that no permit application had been submitt... read more
Business response:
Hi ********,I'm sorry to hear this and I'd appreciate the opportunity to speak with you further on these concerns and to try to find a positive resolution. We were able to locate your customer account and will be contacting you shortly.Sincerely,***** *************
We have not heard back from Anthony and Sylvan after many, many, many messages. Does anyone answer the phone for this company? We gave them a large sum of money and want to know when the work will be started and no one was has answered us in weeks! There has been zero communication since taking our money.
We had Anthony and Sylvan install a pool for $110,000 in 2020, finishing during the pandemic. In less than 6 years, we now have a pool that cannot be safely used due to their poor design and unwillingness to take responsibility for the issue. Due to not installing any drainage behind our raised bond beams along the backside of the pool shell, we now have had coping fall in on top of my son while swimming due to water apparently sitting behind the mortar joint and freezing this winter which caused the separation from the shel... read more
Business response:
Good Morning ****,I'm sorry to hear this, and I'd appreciate the opportunity to speak with you directly and get a better understanding of these concerns. I have located your customer account and will be reaching out to you shortly.Sincerely,***** *************
I paid $28,000 and waited a year and a half for them to fix the plaster of my pool. The tiles had to be re-done three times over because they werent done properly the first two times. The plaster in the pool is uneven. The colors are not right either. They do not care about their work. Do not hire them to do your pool
Business response:
Good Morning Beso,I'm very sorry to hear this and I'd appreciate the opportunity to speak with you directly and to try to find a positive resolution to your concerns. To get started, please send me an email at, **************************************** including the address associated with your pool renovation as well as the best phone number you can be reached at.I look forward to speaking with you soon.Sincerely,**** *************
Our experience with Anthony & Sylvan Pools was extremely disappointing from start to finish.Once we signed the contract, communication and customer service declined dramatically. Our pool was one of the first projects started in the spring, yet it wasn't filled with water until September. Work would begin, then crews would disappear for weeks at a time with little to no communication.We paid extra for a dark blue plaster finish, but the pool ended up a light baby blue color that looked nothing like what we selected. The plas... read more
Business response:
Good Morning ********,I'm sorry to hear about your ongoing plaster and warranty concerns and I would appreciate the opportunity to speak with you directly on your experience, and to try to find a positive resolution. Please send us an email at, *************************************** with the best phone number you can be reached at.Sincerely,***** *************
Although the pool company did a nice job when the water was put into freshly plastered pool the hose was not secure and dirt ,rocks entered the pool causing significant staining . Project manager was not supportive and its been h*** getting him to help me get pool redone and paid for by water company . They told owner of water company stains werent bad which is a LIE!
I am extremely disappointed in the workmanship provided by Anthony & Sylvan Pools. After only three years, my waterfall feature failed, requiring thousands of dollars in repairs to resolve a significant leak. Upon inspection during the rebuild, the root cause was clear: the contractors had poured rigid mortar and concrete directly onto the *** body of the waterfall without any expansion joint or bond-breaker. This lack of a 'soft joint' meant the unit had no room for thermal expansion, leading to stress fractures and total f... read more
Worst builder there is no knowledge no effort to satisfy customers needs. Just that final check thats all they care about.
Frequently asked questions about Anthony & Sylvan Pools
How is Anthony & Sylvan Pools rated?
Anthony & Sylvan Pools has a 4.5 star rating with 694 reviews.
When is Anthony & Sylvan Pools open?
Anthony & Sylvan Pools is closed now. It will open at 10:00 a.m.