APEX ROOFING & RESTORATION

Noel R 

on BBB

3 years ago

Customer service is horrible. Lack of communication right after they knocked on our door. 

James S 

on BBB

3 years ago

Shady business practices. After completing roof. A year later asking for money in regards to rotting wood. Representative were highly unprofessional. Knew the person who signed the contract can not read or write in English. And did nothing to explain the details. Just sign here and here. Now threatening to place a lien on property after everything was paid in full. Stay away from this business they are not upfront with their cost. 

JC 

on BBB

4 years ago

APEX installed a new roof on my house, but the entire process has been very long and painful. They do not respond to phone calls or emails in a timely fashion. At first I received weekly calls on the status of my project, but as soon as the insurance sent the first check, the communication became very infrequent. They also took a long time to remove the dumpster after the roof was completed and did a poor job of cleaning up the nails/garbage around the yard and on the driveway. My roof was installed 7 weeks ago and I have be... read more

Trevor B 

on BBB

4 years ago

These people knock on my door all the time time to tell me I need a new roof. I don't. The house is brand new. Leave me alone. 

Katherine M 

on BBB

4 years ago

Apex put a roof on my house. I am now delayed in selling my house because they didn't submit a payoff release. I have been calling and emailing for days with no responses. This is unprofessional. 

Dawn W 

on BBB

4 years ago

I should have know better than to respond to a door solicitation. On October 23, 2019, I unfortunately listened to the scam sales person from Apex Roofing and Restoration say that there was hail damage on my roof and they would help me submit a claim to my insurance company for a new roof. On November 11, 2019, that claim was denied and it has been a nightmare and giant void with Apex Roofing and Restoration ever since. As of today, April 20, 2021, there has been no resolution yet I am stuck in a "contract" with this company... read more

Frederick G 

on BBB

4 years ago

Two guys came from apex told me there's an 85 percent chance the insurance would pay for a new roof but there really wasn't anything they saw to really worry about. About three weeks after they were up on my roof there's a shingle that's appeared to look ripped and flipped up from what I believe to be some wind we had . The short of it is I'm no dummie that shingle was lifted up and torn several places on that one shingle right were the guy pointed when up there no other shingles damaged just that one that I can see . Stay a... read more

Rachel L 

on BBB

4 years ago

Apex roofing is running a scam and they're taking advantage of a single mom. This is not okay! My insurance company paid out over $20,000 to replace my roof. Apex roofing received the check and NEVER DID THE WORK. I sold the house with the roof unrepaired and Apex is still hanging onto the check. Unacceptable! Update: I sold my home while the claim was pending. By the time I was made aware that a settlement had been reached, I was no longer in possession of the home. Therefore, work did not commence. Apex has graciously ag... read more

Ron B 

on BBB

4 years ago

I had a very bad experience with this company and would never recommend them. The English-speaking employees in management and customer service talk a good game, but they force the customer to deal with a crew that only speaks Spanish. When the crew was supposing done with my roof, they left supplies--rolls of tar paper, cans of roofing cement, box of nails, and 8 sheets of plywood--indiscriminately laying all over my grass and driveway. Whiling placing these items neatly in a central place on my driveway, I found 7 nails (o... read more