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Vestis
- Uniforms
- Jacksonville, FL
About this business
Location details
357 E 21st St, Jacksonville, FL, 32206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Vestis is a predatory uniform service company that I would not recommend to anyone unless that company or individual enjoys being ignored and overcharged. The company locks clients into five-year contracts without clearly disclosing that weekly prices can be increased at any time and without notice. I am now paying more than twice the amount I originally agreed to. My small auto repair shop with two employees is now paying $100 per week for shop rags and uniforms.When I called the national customer ********************** lin... read more
We had an account with ******************** but decided to close in Jan 2025. From January to June of 2025 we have had no service with them but received a bill our ne A/P person paid it due to an attached form that looked like someone in our warehouse signed for it. I called and asked who reponed our account? They cant tell me who are why they reopened the account even though they knew they never serviced us. We have been demanding our payment back since June and every month we get a different reason why we have not received... read more
They will bill you for services that are not provided
If I could put negative stars I would, my experience with this company is by far the worst I have ever had with a uniform supply company from day one I was getting charged for someone else uniforms that I did not have or belong to my shop that took over a month to get the charge removed but never refunded after that I would get charged random loss charges and never get refunded. I never once got all of my uniforms or supplies each week there was always something missing , I contacted the company multiple times to have my cre... read more
Customer ********************** is not for the customers it's for their business. My contract was for every other week they still made visits every week and charged me every visit for over a month. I asked to update my visits to every other week and they had me sign a renewal contract in the beginning of May, May 15. They kept making weekly visits. I had emailed Vestis to correct the visits on May 29th, June 5th, & June 27th as they were still charging me for weekly visits. Customer ********************** assured me all thre... read more
Not often that I leave bad reviews but this company deserves this and every other bad review you see here. The contract is how they get away with continuing TERRIBLE service. We only ask for 120 towels weekly as we own a dog grooming salon. I've lost count of how many times they have missed the delivery. There are many posts about price increases and we've had thise as well. The driver and his manager completely ignores us until we mention we want out of our contract. ( i write this review with no towels at my shop ) The con... read more
If I could give zero stars, I would. We've been dealing with this company for over a year, and the service has been consistently terrible. Every time we report an issue, they fix it just enough to get by only for the same problems to come back a few weeks later. Its a never-ending cycle of temporary fixes and broken promises.Weve tried to part ways professionally, asking for a mutual separation to avoid further issues, but they refuse. Its clear they care more about locking clients in than actually delivering quality service... read more
**Business Name:** Vestis **********Business Address:** ************************************************Complainant:** ***** L. ****, *************************, ********************************************Complaint:**Im writing to file a formal complaint against Vestis ******** regarding deceptive pricing practices and poor customer ************************ recently sought out a new towel and rug service provider to save on costs, as my previous vendor was charging /$78/month. I was told by Vestis that their rate would be /$... read more
This place is A JOKE!! We cancelled service on 11/20/24 and today I am still getting statements saying we owe for 11/27 12/25 and 3/12. total of ******. I called them and told them to stop sending me bills we didn't owe any money. was told balance showed a 0 owed. I asked why am I getting statement today for ****** then. She then said it had been turned over to collection agency. Told her she needed to get it fixed and was told there was nothing they could do. ********** this is why I quit doing business with them. They need... read more
Frequently asked questions about Vestis
How is Vestis rated?
Vestis has a 3.4 star rating with 123 reviews.
When is Vestis open?
Vestis is closed now. It will open tomorrow at 9:00 a.m.