Vestis

Hala A. 

on BBB

2 years ago

This is the worst service company. They changed my contract without my knowledge, and they started charging for more quantities that they never bring. They never do restroom service and they charge for it. Some weeks they do not show up and they send an email bill. Billing department is the only department i could reach. They can do nothing other than leaving a note to a manager to call me back. I waited more than a year for a manager to call and when he called he wouldn't fix anything he stopped servicing 9 locations althou... read more

Pedro P 

on BBB

2 years ago

Gave them one star because negative stars are not an option. I received the uniforms about six weeks after we got fitted. they sent one set with correct name and logo the other was correct name and wrong logo. driver said he would fix following week got the new ones and still correct name and wrong logo not even close. finally on the third week we got a full set of uniforms. we used for the week they were picked up driver came back with incomplete uniforms. said he would fix. came back next week picked up what he dropped off... read more

Danielle L 

on BBB

2 years ago

We've been using Aramark for our coffee service and this is the 2nd time I've used this company. I wish I had remembered why I cancelled them in the first place. Unfortunately, I signed a 3-year contract and they will not use my calls to them and emails about services issues as sufficient evidence and notice to cancel? It's ridiculous. 

SCOTT C 

on BBB

2 years ago

BE CAREFUL WITH THEIR "CONTRACTS". THEY OFTEN ARE FOR 3 YEARS AND AUTOMATICALLY RENEW FOR ANOTHER 3 YEARS IF YOU DON'T CANCEL THEM. THEY ARE DIFFICULT AND NEXT TO IMPOSSIBLE TO COMMUNICATE WITH BY PHONE VIA THEIR "CUSTOMER SERVICE". WE PLAN TO NEVER USE THEM AGAIN, NOW WAITING FOR ANOTHER YEAR TO GO BY WITH THEIR EXCESSIVE PRICING. 

john t 

on BBB

2 years ago

This company has been overcharging us for years. Not once have they reached out to us in regards to how much we have been paying. Been trying to reach my supposed district manager, left voice message, email and still nothing. Was told by driver that he knows about my wanting to cancel but have not heard back. 2 guys, 11 uniforms each, only one uses Aramarks service, monthly bill, $ 450.00. No answer, no response, just keeps sending driver to come and do what? My guys don't even put there dirties in the bag anymore. Been with... read more

Cliff W. 

on BBB

2 years ago

This is the worst service food company I have ever seen in my life. Serving cold food and under cooked meat. And not just once. This is a weekly basis! 

Ronnie M 

on BBB

3 years ago

I work for UPS and have been waiting on replacement uniforms for over 7 weeks and the contact we have just keeps making excuses and blowing us off. This place is terrible and I wouldn’t recommend them to anybody. Terrible terrible service. 

Brian K 

on BBB

3 years ago

Aramark over charged us for almost a year. Then came in and renegotiated a contract with lower price and more service. The driver brought us the invoices with the wrong price and hand changed it. We paid what he changed it to. Then we were sent notices of late payment for the difference in what he wrote sand what the original invoice was. This went on for about a month. The service stopped so we had another vender come in and take over the service. Now we are getting harassing calls from a collection company on their behalf.... read more

Edgar G 

on BBB

3 years ago

I worked as a food runner at Nrg Park at the Catering Services and I think they understimate your performance and all the captains are rude, arrogant and they have a low customer skills in English. I would not recommend nobody to work at this place at all. Sincerely Edgar G********