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Arbor Hills Memory Care Community
- Plano, TX
About this business
Welcome to distinctive memory care at Arbor Hills. Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized memory care community is near medical facilities equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss.
Location details
2625 West Plano Pkwy, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Arbor hills has proven to be a good spot for my beloved mother-in-law. From 24 hr. nursing care, respectful front desk staff, happy caregivers, good laundry service, frequent outings, nice TV/music, landscaping, the inner patio beauty, countless thoughtful elements of appropriate decor for this generation, very attractive furniture, sweet and varied activities, good food, and a very caring staff- we give it an A+ rating. Family owned for several decades, they demonstrate a true commitment to the specific needs of our memory ... read more
Business response:
Joan, thank you for the many listing of services and sprinklings of compliments for Arbor Hills Memory Care Community. I am happy to read that your beloved mother-in-law is in a good spot and that we are the best. It is humbling to learn that our teams are providing true commitments to the specific needs of our residents. If we can serve you in any way, we would be grateful if you would call Healther, our Executive Director.
My mother has been at Arbor Hills 4+ years. The staff has been very caring and loving to her and the other residence. She is very happy at Arbor Hills. She participates in all aspects of what Arbor Hills has to offer. Several of the staff have been there for quite some time. Nursing staff is very competent, compassionate, and caring. You won't find better. The staff encourages you to discuss any needs or concerns and they are addressed immediately. I can sleep at night knowing my mother is in the best place to care for her.
Business response:
Kim, thank you for your continual support of choosing Arbor Hills Memory Care Community as the home for your mother. We love taking care of all of our residents and will pass along your compassionate compliments to our nursing team. I am glad that your concerns are addressed and that we are providing the best care. If we can serve you in any way, we would be grateful if you would call Audra.
My husband has been a resident of Arbor Hills for several years; he is confined to a wheelchair. The decision that a family member can no longer stay safely at home is very difficult. I visit Arbor Hills everyday, usually at dinner time. The staff is attentive and compassionate, and both the Executive Director and the Nursing Director are always receptive to any concerns I may have. I am comfortable with the care my husband receives. Memory care can be really hard, and Arbor Hills does a good job.
Business response:
Kay, thank you for spending a moment to write a review of Arbor Hills Memory Care Community. We couldn’t agree more what a difficult decision it is in deciding and then choosing a community for a loved one. I will ensure our staff learns of your attentive and compassionate compliments. We are appreciative of your support and are thankful that we had the opportunity to take care of your husband. If we can serve you in any way, we would be grateful if you would call Audra.
My recent total positive experience with Arbor Hills(AH)/Plano ended with my mom’s passing (01/2018). She was a resident commencing in March 2017. During her time at AH she was treated with loving care, respect, dignity and always plenty of smiles. I can say the same for myself as I generally visited her three times weekly. I found AH to always be clean and bright. I liked the AH facility footprint including optional rooms i.e., places to go within the facility. Back in February 2017, I found the fixed rate quote provided to... read more
Business response:
We are sorry for your loss Joseph. We loved caring for your mom at Arbor Hills Memory Care Community and will pass along your compliments to our teams. Thank you for allowing our staff to provide loving support and care for you and your mom. If we can serve you in any way, we would be grateful if you would call Debbie, our Executive Director.
While looking into some options for my love one, I found that this facility was not as homey as I would have liked it. It definitely had that nursing home feel. In their rooms they had hospital beds and it wasn’t as warm or inviting. The staff team there though seemed really nice. While we were touring the place we notice them helping the residents that could get out of their bed assisting them to get dressed and to get them out of their rooms. That part I liked about the place. If someone were to have more of a physical dis... read more
Business response:
Thank you for touring and writing a review for Arbor Hills Memory Care Community. We will pass along the 'really nice' compliments to our staff. I am happy you shared your story about the care our teams were providing. We hope you found the perfect place for your loved one. If we can serve you in any way, we would be grateful if you would call Debbie, our Executive Director.
My loved one was recently in this community for a short respite stay and I have no complaints of how things went for her. The staff where always so helpful and I was comfortable with the care they had provided to her. She had no complaints about the meals and enjoyed participating in some of the activities from time to time. Overall we where very happy with her stay and thought they did everything they had promised us.
Business response:
Thank you for writing a review for Arbor Hills Memory Care Community. It sounds like the benefits of our respite & hourly stay program were ideal. I will pass along your compliments to our helpful staff and both the Director of Activities and Culinary Director. If we can serve you in any way, we would be grateful if you would call Debbie, our Executive Director.
Friendly and competent staff. Very nice and clean facility. Knowledgeable and caring management. Offer a variety of options for care and interaction as well as fun activities.
Business response:
Andrea, thank you for writing this review for Arbor Hills Memory Care Community. We appreciate the kind compliments about our friendly and nice staff. I will ensure our Director of Activities learns of this review about 'fun activities'. If we can serve you in any way, we would be grateful if you would call Debbie our Executive Director.
We liked this community when we toured it. This community was our second choice. The community is nice and clean. I was impressed with the staff I met. The community we choose was a little closer to us.
Business response:
Thank you for writing this review and touring Arbor Hills Memory Care Community. We appreciate the kind compliments about our nice and clean community and the impression our staff made. A close location is difficult to beat, if we can be of any further assistance, please contact the Executive Director.
The memory care service they provide at this community is outstanding. They work everyday one on one with my loved one to help improve her memory. They have amazing activities and techniques they offer to the residents to make sure they are staying busy and constantly improving their skills. I could not be more satisfied and would highly recommend this place.
Business response:
Thank you for writing this review and highly recommending Arbor Hills Memory Care Community. As the Alzheimer’s experts, we train our staff to provide meaningful one-on-one interactions and glad that these moments have had an impact with your loved one. We will pass along your comments to the Director of Activities that her events are well received. You may always contact our Executive Director and speak with her directly if you have any further questions or concerns.
Frequently asked questions about Arbor Hills Memory Care Community
How is Arbor Hills Memory Care Community rated?
Arbor Hills Memory Care Community has a 4.7 star rating with 84 reviews.
When is Arbor Hills Memory Care Community open?
Arbor Hills Memory Care Community is open now. It will close tomorrow at 12:00 a.m.