Arbor Hills Memory Care Community's cover image
Claimed

This profile has been claimed by the business owner or representative.

Arbor Hills Memory Care Community

4.4
  • Plano, TX

About this business

WellnessAssisted Living Facilities

Welcome to distinctive memory care at Arbor Hills. Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized memory care community is near medical facilities equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss. 

Location details

2625 West Plano Pkwy, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.499 reviews
Select a rating
Only Daughter's profile image
Only Daughter 
6 years ago

We are thrilled having Mother at Arbor Hills for the past 8 months. The entire staff is loving and respectful to all their residents. They have been unfailingly friendly to our family and are proactive in keeping us informed of any changes in Mother's condition. They keep the residents and facilities clean, the food is excellent and there are several activities each day to engage and encourage the retention of connegative and physical abilities. 

Joan's profile image
6 years ago

Arbor hills has proven to be a good spot for my beloved mother-in-law. From 24 hr. nursing care, respectful front desk staff, happy caregivers, good laundry service, frequent outings, nice TV/music, landscaping, the inner patio beauty, countless thoughtful elements of appropriate decor for this generation, very attractive furniture, sweet and varied activities, good food, and a very caring staff- we give it an A+ rating. Family owned for several decades, they demonstrate a true commitment to the specific needs of our memory ... read more

Kim Widlund's profile image
Kim Widlund 
7 years ago

My mother has been at Arbor Hills 4+ years. The staff has been very caring and loving to her and the other residence. She is very happy at Arbor Hills. She participates in all aspects of what Arbor Hills has to offer. Several of the staff have been there for quite some time. Nursing staff is very competent, compassionate, and caring. You won't find better. The staff encourages you to discuss any needs or concerns and they are addressed immediately. I can sleep at night knowing my mother is in the best place to care for her. 

Kay Cointment's profile image
Kay Cointment 
7 years ago

My husband has been a resident of Arbor Hills for several years; he is confined to a wheelchair. The decision that a family member can no longer stay safely at home is very difficult. I visit Arbor Hills everyday, usually at dinner time. The staff is attentive and compassionate, and both the Executive Director and the Nursing Director are always receptive to any concerns I may have. I am comfortable with the care my husband receives. Memory care can be really hard, and Arbor Hills does a good job. 

Joseph Orchowski's profile image
Joseph Orchowski 
7 years ago

My recent total positive experience with Arbor Hills(AH)/Plano ended with my mom’s passing (01/2018). She was a resident commencing in March 2017. During her time at AH she was treated with loving care, respect, dignity and always plenty of smiles. I can say the same for myself as I generally visited her three times weekly. I found AH to always be clean and bright. I liked the AH facility footprint including optional rooms i.e., places to go within the facility. Back in February 2017, I found the fixed rate quote provided to... read more

Anonymous's profile image
7 years ago

While looking into some options for my love one, I found that this facility was not as homey as I would have liked it. It definitely had that nursing home feel. In their rooms they had hospital beds and it wasn’t as warm or inviting. The staff team there though seemed really nice. While we were touring the place we notice them helping the residents that could get out of their bed assisting them to get dressed and to get them out of their rooms. That part I liked about the place. If someone were to have more of a physical dis... read more

Anonymous's profile image
8 years ago

My loved one was recently in this community for a short respite stay and I have no complaints of how things went for her. The staff where always so helpful and I was comfortable with the care they had provided to her. She had no complaints about the meals and enjoyed participating in some of the activities from time to time. Overall we where very happy with her stay and thought they did everything they had promised us. 

Andrea Hadjison's profile image
Andrea Hadjison 
8 years ago

Friendly and competent staff. Very nice and clean facility. Knowledgeable and caring management. Offer a variety of options for care and interaction as well as fun activities. 

Anonymous's profile image
8 years ago

We liked this community when we toured it. This community was our second choice. The community is nice and clean. I was impressed with the staff I met. The community we choose was a little closer to us. 

Frequently asked questions about Arbor Hills Memory Care Community

How is Arbor Hills Memory Care Community rated?

Arbor Hills Memory Care Community has a 4.4 star rating with 99 reviews. 

When is Arbor Hills Memory Care Community open?

Arbor Hills Memory Care Community is open now. It will close tomorrow at 12:00 a.m.