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Arbor Hills Memory Care Community

4.4
  • Plano, TX

About this business

WellnessAssisted Living Facilities

Welcome to distinctive memory care at Arbor Hills. Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized memory care community is near medical facilities equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss. 

Location details

2625 West Plano Pkwy, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.499 reviews
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Debbie's profile image
11 years ago

Arbor Hills Community is a wonderful place for your loved one. It is new (construction completed in May of 2013), beautifully appointed, exceptionally clean, but most of all the care given to our dad is wonderful. The staff is thoughtful, kind, gracious, friendly and protective of all the residents as if they were their own family members. 

Happy Daughter's profile image
Happy Daughter 
11 years ago

Mom's is at Arbor Hills and the care is great. I would recommend it to anybody. They do have a lot of activities. Of course it's all memory care so they do ball playing, music, word games, folding baby clothes and different depending on the level of care. The food is fantastic! They have a chef that bakes all the bread by hand, even the sandwich bread. 

Daughter's profile image
11 years ago

It's brand new, my mother was the third one that was in the facility and they had just been so helpful, they're really caring to all the residents. There's at least 6 activities a day that the residents can intereact in and particiapte in them if they like. This is much larer and when we got there the staff was so attentive, they made her feel at home and found out what her interests were. It was a very good transition, we thought we might have to stay with her the first night and they would have allowed us to do that but sh... read more

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

Brand new facility - grand opening is Thursday, July 11th from 3pm - 7pm. They are a family owned company based out of the Pacific NW with over 50 yrs experience. Early stage to end of life - no need to move. 24/7 Nursing on site. LPN's throughout the day. 7 days a week activities. Motion sensors in the room to detect falls. Special pricing - deposit secures pricing for 2 years. Companion rooms 4150/mo Private room 5300/mo Plus level of care (assessment req)- each level increases 400/mo Level I (0-22pts)- included in monthly... read more

Anonymous's profile image
10 years ago

We moved our loved one in at the beginning of 2015. We were excited when we toured the facility. It was clean and seemed to be very nice. Zoe showed us around and claimed to have all these amenities that would benefit us and our loved one. Not one of these amenities have been true. It was only after the first month did we realize what a mistake we had made in putting our parent here. It was a disaster! They are not and have never been adequately staffed nor do they even care about the well being of the residents that live th... read more

very concerned loved one's profile image
very concerned loved one 
10 years ago

Community is going down hill quickly. Huge staff turnover causing inadequate staffing, food heavy on carbs (particularly rice which is a choking hazard for the elderly) and run out of items frequently. No milk for cereal for a late riser, no butter for baked potatoes, no sugar for tea. Short-handed in kitchen and housekeeping which then puts those duties on top of the Resident Aides who are short handed themselves. Alarms going off constantly which is aggitating to residents. Even though there are two dining rooms, only one ... read more

Frequently asked questions about Arbor Hills Memory Care Community

How is Arbor Hills Memory Care Community rated?

Arbor Hills Memory Care Community has a 4.4 star rating with 99 reviews. 

When is Arbor Hills Memory Care Community open?

Arbor Hills Memory Care Community is open now. It will close tomorrow at 12:00 a.m.