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Arbor Terrace Lakeway
- Assisted Living Facilities
- Lakeway, TX
About this business
Arbor Terrace Lakeway offers a fresh approach to assisted living and memory care in Lakeway. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Lakeway, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
Location details
300 Medical Parkway, Lakeway, TX, 78738, United States
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Meals are perfection and the main reason that we don't consider any other place. The staff is always pleasant and on task. When things do go awry, I have found management very receptive to meetings and correction. We were told last Oct that the pool would be open for water aerobics in March. If you take a look at it now you will see the walls and ceilings are under some kind of construction. So the pool is an elusive dream that I can not get an answer on. Activities are only advertised each day with a print out at the desk t... read more
Business response:
Thank you for taking the time to leave us this feedback. Our Executive Director, Michael Salyers, would like to speak with you further about your experience with us at Arbor Terrace Lakeway. You can contact him at your earliest convenience at 512-402-1222.
Terrible onboarding experience with multiple errors made delaying our loved ones move in by over a week. Also trouble getting response from calls and emails to nursing director led to errors in medication. Would probably have moved our loved one out but it was a difficult move. Direct caregivers are good with our loved one and helped settle them in. Hopefully all will continue to work out
Business response:
It's upsetting to hear that your experience with us was anything less than great. We would like the opportunity to understand this situation better. If you're willing, please contact our VP of Operations, Diahn, at 773-666-3113. Thank you.
We chose Arbor Terrace Lakeway because of the apartment that they had available. It has its own exit to a fenced in courtyard which made it easy for my mom to be able to take her dog outside. I would definitely recommend this facility to others.
Business response:
Hello Sean, thank you; we appreciate your feedback! Thanks for the recommendation, and have an amazing day!
The only reason we didn't put our family member at Arbor Terrace Lakeway was the location was in farther proximity to our home. But the setting itself was nice, and it looked like a very nice place overall.
Business response:
Thank you for this positive review. We are so pleased you enjoyed your visit to Arbor Terrace Lakeway! Please don't hesitate to reach out to us if we can be of service in the future. Have a great day!
Arbor Terrace was a very nice facility, out of all of the places we looked - this was our second choice. The reason we did not choose this facility was because in memory care they only had shared rooms available and they did not have a private bathroom, it was down the hallway.
Business response:
We're happy to hear you enjoyed your tour. Thank you for sharing this feedback and rating with us! Please don't hesitate to reach out if we can be of service in the future!
I have enjoyed everything here. The people who work here are wonderful. You have done a super job of making it a happy home for all of us. Thank you and God bless you.
Business response:
Hi Lynn, Thank you for this positive review about your experience with us! Please let us know if there's anything more we can do!
I am a current resident at Arbor Terrace Lakeway. I moved here from an Arbor community in Florida. I love living here and my family is very happy that I am here.
Business response:
Hi Edith U, we appreciate your positive comments about Arbor Terrace Lakeway! Thank you for taking the time to share your experience with us. If you ever need anything else from us, please let us know—we're happy to help!
We did like the facility, and the person we had met with, it just wouldn't my loved ones care needs.
Business response:
Hi Susan, we're glad to hear you enjoyed your visit. Thank you for the positive rating! Please don't hesitate to reach out if you have additional questions or if we can be of service in the future. Have a great day!
Special celebrations here. For Valentines and many others.
Business response:
Hi Shirley, thank you for the high star rating! Have a fantastic day!
Frequently asked questions about Arbor Terrace Lakeway
How is Arbor Terrace Lakeway rated?
Arbor Terrace Lakeway has a 4.7 star rating with 176 reviews.
When is Arbor Terrace Lakeway open?
Arbor Terrace Lakeway is open now. It is open 24/7.