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Arhaus Corporate Office

3.8

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Location details

51 E. Hines Hill Rd., Hudson, OH, 44236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.88,231 reviews
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Nola Ginger 
a year ago

⚠️ • Warning Your Page We have received multiple reports that your Facebook page has violated our terms of service and community guidelines. 1. Misuse of another person's name/image. 2. Sharing content exposes users to other dangers. . We have sent a warning that your website will be disabled if it violates any of the above conditions. Therefore, your account has been scheduled for review. If you think your site was disabled by mistake, we'll walk you through some steps to request protection. To keep your account from being... read more

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Aubrey Case 
a year ago

⚠️ • Warning Your Page We have received multiple reports that your Facebook page has violated our terms of service and community guidelines. 1. Misuse of another person's name/image. 2. Sharing content exposes users to other dangers. . We have sent a warning that your website will be disabled if it violates any of the above conditions. Therefore, your account has been scheduled for review. If you think your site was disabled by mistake, we'll walk you through some steps to request protection. To keep your account from being... read more

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Dawson Abel 
recommend  Recommended
a year ago

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Pogba Wisani Maluleke 
recommend  Recommended
a year ago

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Diana Gibbs 
a year ago

All of the one star reviews on Yelp are spot on. We had issues with every single shipment, waited months for delivery, poor quality with the chairs and the screws which attached the table top to the base snapped off when the delivery folks were attaching it. Go spend your money at a more reputable store 

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Carol Duck 
2 years ago

DO NOT BUY! Purchased a black dining table, very overpriced but loved the table so I took the plunge. Received the table and read online that the required cleaning was with a DRY SOFT CLOTH, seriously, after only 6 months (little use) and cleaning with a dry soft cloth, I found that the finish is fading in areas to almost white. Called customer service and of course "there is nothing they can do for me...the finish is not covered!!!!!!!!!!!!!!!!! This seems to be a common response to any and all problems with this company, ... read more

Business response:

Hello Carol — Thank you for providing your feedback. We set a high standard for ourselves and it's unfortunate to know that standard was not met in your interaction with us in regards to servicing your table. We take your feedback seriously and if you would like to discuss your experience further, please don't hesitate to reach out to us at socmediaresolution@arhaus.com with your order number + contact information and you will be connected with a Corporate Manager. We would welcome the opportunity to resolve any issues. 

Jessie Lu's profile image
Jessie Lu 
2 years ago

Do not purchase at this location. My family have bought furniture from Arhaus Phipps Plaza store and had a positive experience and love their furniture style. We decided to come to the Alpharetta location to browse and had selected a few items. Our first impression was the unwelcoming vibes coming from the staff in general until we were paying for our stuff. We had made sure with the sales at this location about holding onto shipping since our house was not ready yet, which in fact did not happen and took us several weeks to... read more

Business response:

Hello Jessie — Thank you for providing your feedback. We set a high standard for ourselves and it's unfortunate to know that standard was not met in your interaction with us at our Alpharetta location. If you would like to discuss your experience further, please don't hesitate to reach out to us at socmediaresolution@arhaus.com with your order number + contact information and you will be connected with a Corporate Manager. We would welcome the opportunity to resolve any issues and restore your faith in Arhaus and our dedicat... read more

Alok Sharma's profile image
Alok Sharma 
2 years ago

We ordered our sofa during COVID which was delivered after 6 months (ok, get the supply chain issues) but the sofa came defective. A replacement sofa was ordered which again was defective. We have been trying to communicate with customer service for the past 2 months but have stopped hearing back. Arhaus sent a technician who said the sofa can’t be repaired and it has to be replaced. We are stuck with a defective sofa with NO response from Arhaus. 

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Ed Morris 
2 years ago

We’ve spent over $150K at Arhaus, as well as referred 2 other couples that have spent that amount. Neither the salesperson or manager have acknowledged anything. Now the point- we bought an outdoor dining table with a concrete top, had it delivered and put a cover on it for the winter. The surface is now cracked and it’s now our problem. The company will not return and credit us with the full amount, nor will they repair or replace the top. They want to only offer us another table costing us an additional $1500. We wan... read more

Frequently asked questions about Arhaus Corporate Office

How is Arhaus Corporate Office rated?

Arhaus Corporate Office has a 3.8 star rating with 8,231 reviews. 

When is Arhaus Corporate Office open?

Arhaus Corporate Office is closed now. It will open on Monday at 9:00 a.m.