Arlington Gardens Care Center

David H. 

on Yelp

7 years ago

This is an update! Based on how the staff of Arlington Gardens responded when my Mother was there two years ago, I felt good with her doctor sending her there to be treated for pulmonary issues and possible pneumonia! Well after 48 Hours and no treatment for her lungs I asked to speak with the Director of Nursing after being blown off by two nurses. Well it turned out the nurses who took care of putting her in the system paid no attention to the Doctor's orders and instead of being treated for pulmonary issues she was being ... read more

Chelsey C. 

on Yelp

8 years ago

HORRIBLE!!!! My father-in-law has been here for a month or so and it's been terrible. The social worker doesn't answer calls or messages. Half the time no one know what's going on. Got a call three days before kicking him out. Have to find a place for him to go since they won't even extend it to give us a few more days. It's back and forth with what's going on. We hear one thing from the social worker and a totally different thing from the doctor. 

Marilyn Y. 

on Yelp

8 years ago

My 82-yr-old father was transferred from Kaiser to get physical therapy after 10 days of laying in a bed at Kaiser. For 10 days at AGCC, my father had only a handful of PT sessions, and none of the AGCC staff encouraged my father to get up and walk around to build up his strength. After 7 days, I was called and told he was being sent home on the 10th day "because he can walk 50' with a walker in PT." My father couldn't get out of bed by himself! So when I told the "persistent" lady from AGCC that I didn't think that was a go... read more

Brian S. 

on Yelp

8 years ago

Let me preface this all by saying that this is one of the better places in Riverside. Just that there is a lot they can work on and that they become almost predatory in squeezing out money out of you. Stayed there for several months. The LVN nurses are nice enough and the facility is clean but they have their issues. The RN nurses they had on the other hand were not the sharpest tool in the shed. Food is usually terrible in these kind of places but not bad in comparison to other places. What sucks is everything else. I ... read more

Jo O. 

on Yelp

8 years ago

My Mom was here for 2 months. After making zero progress & effort, she had to be moved to a skilled nursing facility. After a long, complicated history w/my Mom, followed by an estrangement, we reestablished our connection during her 2nd month at Arlington Gardens, in order be the BEST advocate I could on her behalf. I worked HARD to make sure her needs were met, which didn't endear me to the staff. Like some of the other reviews on here, it would be sometimes an hour after buzzing before someone would come to give her a ... read more

Joe T. 

on Yelp

8 years ago

I purchased a pair of reading glasses for my 90 year old mother so she could see again. She is a patient at Arlington Gardens Care Center in Riverside. The same night I brought her glasses, someone removed/stole the lenses from her bedside table. Really. Arlington will take no responsibility for their staffs behavior because glasses and dentures must go missing so frequently that they have issued a no coverage policy on those two types of items. Really. 

Donna H. 

on Yelp

8 years ago

Wish it was possible to give a negative star rating. This facility is gorgeous cosmetically but the care provided is way below standard, as they are woefully understaffed or perhaps they simply don't care. Family member who was there for over a month would go nearly an hour before a response to call button. Witnessed by family member's directly, so we could see it firsthand. When you call the facility the phone goes unanswered at times. Complained to higher ups and was told someone would respond to our complaint. That ph... read more

Katie S. 

on Yelp

9 years ago

My father in law was here recently after a hospital stay. The case manager has a bad attitude and has no compassion for what their patients are going through. I would never recommend this place to any of my loved ones! 

Theresa D. 

on Yelp

9 years ago

This place sucks looks real nice but nursing is short staff . Take hours for someone to clean up a patient. They sit in there mess for long long periods . My loved one got bed sores there. The PT and OT do not work with nursing so you can wait all day for someone to take you back to bed or your room. So you sit for hours in pain. PT just leaves you at the nursing station facing the wall. PT does the bare minimum to help you OT will just ask you if your up To anything then walk away. We did better 3 weeks at Ballard then ... read more