Arlington Gardens Care Center

Karina G. 

on Yelp

3 years ago

some of the nurses are very nice but as soon as a they find out your leaving there attitude changed and no longer wanted to give her meds and we're rude and also didn't like her leaving and some other patients in the facility also would like to leave but are not helped if there insurance is paying seem to me there more in it for the money then to help people this review is for some one that was there that is very scared for some of the people there. 

Linda H. 

on Yelp

3 years ago

This facility did not respond to my concerns and messages about the flowers sent to a family member that were not received. The front desk gentleman on duty, took them at the door and that was the last time they were seen. These patients are often sick, disabled or elderly and the lack of ethics and compassion by any staff member is unacceptable. I questioned the florist, they said this was common at this facility. 

Ruth A. 

on Yelp

3 years ago

Do not take a loved one to Arlington Gardens. This place is a nightmare. My Dad was there for a couple months in early 2022. While there they let him fall out of a wheelchair, lost his upper dentures and he developed bed sores. There were some nice employees there, but overall I found them to be rude and dismissive, especially the management. His room was consistently dirty. I had to ask them to clean him and his room. I also found a female patient outside at night sitting in the dark on the patio area that they forg... read more

Toni B. 

on Yelp

3 years ago

Update: because of her fall at this facility, my mom's dialysis port failed because it was full of blood clots and after it was replaced she had to go into hospice and died. This place did not take care of her the way they should. 

O E. 

on Yelp

3 years ago

My mom was "contracted" to this facility by Kaiser. Upon admittance I was informed by nursing staff and Victoria in admissions that her bed would be held for 7 days. My Mom was on thickening fluids and the night staff never read her charts and gave her 4 glasses of regular fluids which could have given her pneumonia. Unfortunately she had to go back to the hospital for only 3 days, I was notified that they gave her bed away and had no other beds available but if I wanted to "hold" her bed it would be $375 A DAY!! If you choo... read more

Wendi H. 

on Yelp

4 years ago

Do not send anyone you care about here. This place is a nightmare. My father was there in Jan 2022 for less than a week and it was terrible. He was left in a puddle of his own pee freezing for three hours while he pushed the button and yelled for help. I came to visit and he was laying in a poop diaper and nobody had come for over an hour. They gave him aspirin for pain, that is the level of their care and that is as far as it had extended. We set him up for hospice to get him out of that hell-hole. You all should be ashamed... read more

Frances T. 

on Yelp

4 years ago

This place does not care about their workers. If you complain about anything they will treat you differently. They will over work you and always short staff. Some CNA don't change resident and the CNA on NOC shift are asleep half the time. I truly believe this place has gotten worse and it due to management. They need better staff members who care for their workers. 

Latisha H. 

on Yelp

4 years ago

This place is horrible the front dest is very rude Vectoria is rude ass hell they never answer the phone at all the administrator is rude his name is Carson I will be calling the state on him my mom called me n told me she was thirsty and wen I call no answer till 10am this is sad but it will be handled please dt send ur family here it's bout a good place at all 

Ej B. 

on Yelp

4 years ago

My father is there right now. I asked 4 days ago for him to be shaved. He faced time me tonight and said he was dying in there. He said that to me with an unshaven face. This is a Kaiser Permanente low-cost contracted care center without the care. One expects from Kaiser to contract proper care for their insurer to recover when they enter such a care center. One expects to get a reasonable meal. One expects after working for the LAPD for 30 years that city officials would investigate such miss behavior in the insuranc... read more