Arlington Gardens Care Center

Frances T. 

on Yelp

3 years ago

This place does not care about their workers. If you complain about anything they will treat you differently. They will over work you and always short staff. Some CNA don't change resident and the CNA on NOC shift are asleep half the time. I truly believe this place has gotten worse and it due to management. They need better staff members who care for their workers. 

Latisha H. 

on Yelp

4 years ago

This place is horrible the front dest is very rude Vectoria is rude ass hell they never answer the phone at all the administrator is rude his name is Carson I will be calling the state on him my mom called me n told me she was thirsty and wen I call no answer till 10am this is sad but it will be handled please dt send ur family here it's bout a good place at all 

Ej B. 

on Yelp

4 years ago

My father is there right now. I asked 4 days ago for him to be shaved. He faced time me tonight and said he was dying in there. He said that to me with an unshaven face. This is a Kaiser Permanente low-cost contracted care center without the care. One expects from Kaiser to contract proper care for their insurer to recover when they enter such a care center. One expects to get a reasonable meal. One expects after working for the LAPD for 30 years that city officials would investigate such miss behavior in the insuranc... read more

Dena J. 

on Yelp

4 years ago

My 88 year old Mom was here for several weeks and it was truly a nightmare. She was there to regain her strength , but she was being fed peanut butter and jelly sandwiches, which I don't consider to be nutritious. They were so late administering her meds on several occasions that her BP went seriously high. She called me in a panic and I had to contact the administrator to get her the meds she needed. One day they were moving her to another part of the facility and they put her in a wheelchair and forgot about her. She ... read more

Shawna L. 

on Yelp

4 years ago

This place is the absolute worst care I have ever seen my mom was there for rehab for 3 months and no rehab was even done then came down with an infection after several demands for her to be admitted to the hospital the director of nursing Daryl laughed at me and said they take everything seriously, 6 days later I received a call that my mom was found unresponsive and couldn't be saved, when I went to this place to say my goodbyes to my beautiful mother it was obvious my mom had passed early in the day and had never been che... read more

Margaret R. 

on Yelp

4 years ago

My dad spent time here after an illness. The physical therapists are great and my dad made good progress pretty quickly. The physical therapy is the ONLY reason this place scored more than 1 star. Unfortunately, the nursing staff is not only overworked and understaffed, it has also made them apathetic. For 3 days my dad complained about his room being too hot. I finally called the nursing director and she went to his room and found that the a/c had never even been turned on. One night my dad rang for help getting to th... read more

Christina N. 

on Yelp

4 years ago

My dad was a patient there for a month, the service he received was not what they advertise. The nurses are not all that caring. If he requested a juice or water to drink he would have to wait up to 3 hours to get it, if he requested a bed pan again, he had to wait several hours. The service he received at this facility was not acceptable. The patients should be treated with dignity not made to feel like they are bugging the nursing staff. I do not recommend this place for your loved one! Please check out other facilities be... read more

Deann M. 

on Yelp

5 years ago

This facility killed our mother. Went in for rehab after a broken hip. Left 15 days later in an ambulance due to severe dehydration and was septic due to a bladder infection. Several large bed sores as well. They left my mom in a bed and completely neglected her. Daily phone calls from the nursing staff assured us daily of how well she was doing. 

Gerald D. 

on Yelp

5 years ago

now i alway look at things objectively and as a consumer how I am treated is how I respond. and I am sorry if you do a good job, thats how it should be. period. But if you do a poor job I will let you know. With Arlington Garden Care Center I don't know where to start. My Mom was a guest. I took her cel phone to the Center so we could talk. I could not go in to give it to her so I gave it to Staff Personal it took a week and a call to the Director and have to bitch him out to get her phone. This is only a small issue wit... read more