Arlington Gardens Care Center

Wanda D. 

on Yelp

a year ago

Please take heed to the negative reviews. I believe most of the positives are from staff. Do not let the tours of this place fool you! The CNA, nurse and social workers will lead you down a rabbit hole with lies and blaming each other for mistakes made. Night time staff take forever getting to you! There's so much more to say nut not enough space. Please think hard and long in bringing a loved one here! 

Darla G. 

on Yelp

2 years ago

I honestly don't understand how this facility even received 3 Stars. If you want good care for your loved one, absolutely do not go there. My list of reasons is far too long to list. The lack of care and communication is just unacceptable. I reached out to admin, case workers, and nurses multiple times about my concerns, but to no avail. My father was there for two weeks too long, and he declined rapidly while there. Once I was finally able to get him discharged, he started to improve immediately. Such a terrible experien... read more

Jodi V. 

on Yelp

2 years ago

Our mom was in the facility and the nursing staff was terrible!! The one nurse clearly didn't like her job and should reconsider where she is working since she is working with people that are unable to help themselves. She has zero compassion or personality. Summer should consider going back to school and remember why she became a nurse in the first place. When we asked her to help our mom to go to the bathroom, she rolled her eyes, made a nasty comment and huffed and puffed and went in. We let her know we did not need her h... read more

Karina G. 

on Yelp

3 years ago

some of the nurses are very nice but as soon as a they find out your leaving there attitude changed and no longer wanted to give her meds and we're rude and also didn't like her leaving and some other patients in the facility also would like to leave but are not helped if there insurance is paying seem to me there more in it for the money then to help people this review is for some one that was there that is very scared for some of the people there. 

Linda H. 

on Yelp

3 years ago

This facility did not respond to my concerns and messages about the flowers sent to a family member that were not received. The front desk gentleman on duty, took them at the door and that was the last time they were seen. These patients are often sick, disabled or elderly and the lack of ethics and compassion by any staff member is unacceptable. I questioned the florist, they said this was common at this facility. 

Ruth A. 

on Yelp

3 years ago

Do not take a loved one to Arlington Gardens. This place is a nightmare. My Dad was there for a couple months in early 2022. While there they let him fall out of a wheelchair, lost his upper dentures and he developed bed sores. There were some nice employees there, but overall I found them to be rude and dismissive, especially the management. His room was consistently dirty. I had to ask them to clean him and his room. I also found a female patient outside at night sitting in the dark on the patio area that they forg... read more

Toni B. 

on Yelp

3 years ago

Update: because of her fall at this facility, my mom's dialysis port failed because it was full of blood clots and after it was replaced she had to go into hospice and died. This place did not take care of her the way they should. 

O E. 

on Yelp

3 years ago

My mom was "contracted" to this facility by Kaiser. Upon admittance I was informed by nursing staff and Victoria in admissions that her bed would be held for 7 days. My Mom was on thickening fluids and the night staff never read her charts and gave her 4 glasses of regular fluids which could have given her pneumonia. Unfortunately she had to go back to the hospital for only 3 days, I was notified that they gave her bed away and had no other beds available but if I wanted to "hold" her bed it would be $375 A DAY!! If you choo... read more

Wendi H. 

on Yelp

3 years ago

Do not send anyone you care about here. This place is a nightmare. My father was there in Jan 2022 for less than a week and it was terrible. He was left in a puddle of his own pee freezing for three hours while he pushed the button and yelled for help. I came to visit and he was laying in a poop diaper and nobody had come for over an hour. They gave him aspirin for pain, that is the level of their care and that is as far as it had extended. We set him up for hospice to get him out of that hell-hole. You all should be ashamed... read more