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AROCON Roofing And Construction
- Contractors
- Westminster, MD
About this business
Location details
101 R John St, Westminster, MD, 21157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 12:00 p.m. |
They did a great job. They showed up on time and cleaned up after themselves.They explained in depth what they were doing from the beginning. I found that to be very helpful and informative. Other companies gave me quotes but this company did a great job in explaining the process and everything that would be done. A guy came out a week after to make sure everything was done correctly and approved the work. I had them out to replace the entire roof.
Business response:
At Arocon we work above the industry standard - providing you with superior customer service. We walk each of our clients through the process and are available to answer any questions so that our clients feel comfortable and confident in the work being done to their home. Thank you very much for choosing Arocon and for writing such a wonderful review for us.
We're pleased with the job Arocon did, though it didn't get done without a couple hitches and some miscommunication. We chose Arocon out of three contractors we had bid on the job because it was highly rated by Angies members and by one of our neighbors, who'd had the company re-roof his house earlier this year. Eric Consuegra, the company's vp, was very patient and responsive as we delayed deciding in order to have another pressing job done, and then adjusted our job description. We went back and forth about adding insulati... read more
Business response:
Thank you for taking the time to write such a detail review for Arocon. We are very glad to see that you are pleased with our overall services. It is a top priority at Arocon to maintain excellent communication with our customers and within our company, so we are very sorry that some things slipped through the cracks during the course of your roofing project. We truly appreciate you speaking up to make sure that you were satisfied and because this provides us with useful feedback that we will certainly use going forward. Tha... read more
tEric came to our house to give us an estimate for a new roof, new gutters, a gutter guard on one side, and two Solatubes (which are like skylights). He was very upfront and very willing to talk through various options for shingle choice, based on aesthetics and quality. We had estimates from three companies and this was the best price for the quality we wanted. Eric even dropped off some shingles so that we could see the ones we thought we wanted before we signed the actual contract. The work was performed on time and was w... read more
Business response:
Thank you for your wonderful review of Arocon. We enjoy working alongside our clients, explaining all of the options in detail. Your satisfaction is our #1 priority, so we do what it takes to make sure that you are happy. Thanks again for your review and we look forward to working with you in the future.
A++ from me totally satisfied I was in need of a gutterreplacement my gutter was so bad off that when it rained itpoured over the sides like a waterfall as if there was no gutter there I want to commend Arocon for your fine work on my last home improvement project,I want you to know how impressed I am with the professional manner in which you handled the job thecompany and it's employees should be commended.. Thank you again, I will use this company again and refer them to family and friends... Robert
Business response:
We are elated to see that you are so pleased with our services! We know that it takes an exceptional company to earn your repeat business and to be referred by you. Thank you for giving Arocon the opportunity to make you a satisfied customer and we truly appreciate your great review.
Excellent job overall. We did have some damage to our gutter helmet; however, they promptly returned and repaired the gutter helmet-in the rain no less. The delivery truck did put a slight hole in front lawn and they returned and repaired that as well. Excellent service. We had our entire roof stripped and replaced.
Business response:
Thank you for giving Arocon the opportunity to make you a satisfied client. We sincerely apologize for the “hiccups” encountered along the way, but we thank you for your patience and for allowing us to correct our mistakes. Arocon goes the extra step to see that each and every one of our clients is satisfied with our work. We truly appreciate your business and your review.
They were very honest and explained everything. They fixed the problem for me. They performed some minor repairs on my roof.
Business response:
We respect our clients and their time. Arocon is an honest company that provides quality products, installed by experienced professionals, at a competitive price. Customer satisfaction is our #1 goal. Thank you for allowing Arocon to serve you and your home. We truly appreciate your review.
Chet Haifly was helpful, fair, and gave an exact estimate and contract within 30 minutes or less. The front porch work was done by Mike. It wasqualitywork completed within 3 hours. The 2 carpenters who replaced head beam did work to die for. They were great, clean, and if I didn't see them work I would not believe that much was done. Mike's crew led by Manual B. were the best. Never seen suchqualityworkers, handled 40ft ladder like they were nothing. The quality time used and clean up was A+.The office person Jason was since... read more
I got three estimates and theirs was the most reasonably priced. The only thing that I didn't like is that their crew left before letting me know they were finished so I could inspect the work while they were present. There were a couple of small things they missed and they had to come back out, but did so quite cheerfully and professionally. Their crew was very hard-working and quite professional. I would definitely use them or recommend them again. They replaced 6 valley liners and a number of broken slate tiles on the roo... read more
Business response:
Thank you for giving Arocon the opportunity to make you a satisfied client. We apologize for the missed items, but we are grateful for your patience and for allowing us to correct our mistakes. We are very glad to see that your are pleased with our overall work and we truly appreciate your recommendation of our services. Thank you for your review and we hope to work with you again.
They did a superb job for me. My experience with them went excellent. They did everything that they said they were going to do. They finished it in one day. Arocon Roofing and Construction, LLC installed a new roof on my house.
Business response:
Arocon gets the job done quickly and efficiently so that you can get back to enjoying your home sooner. Thank you for taking the time to write such a wonderful review for us and we hope you will remember us in the future for all of your home improvement needs.
Frequently asked questions about AROCON Roofing And Construction
How is AROCON Roofing And Construction rated?
AROCON Roofing And Construction has a 4.7 star rating with 6,366 reviews.
When is AROCON Roofing And Construction open?
AROCON Roofing And Construction is open now. It will close at 7:00 p.m.